Donna Kelley
Springfield,IL
Summary
Dependable with terrific work ethic and expertise in managing tasks in quick-paced settings. Drove customer loyalty by promptly offering assistance. Committed to engaging customers and maintaining positive, customer-focused store environment.
Overview
46
46
years of professional experience
Work History
Overnight Stocker
Meijer
11.2023 - 04.2024
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking
- Provided excellent customer service when encountering early morning shoppers, answering questions, and offering assistance as needed.
Cashier/Price Change Team Member
Fred Meyer Stores
04.2019 - 09.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule to meet business needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Prevented loss by vigilantly monitoring potential theft or fraud situations instore.
- Set up new sales displays each week with fresh merchandise.
- Contributed to increased sales figures by executing timely and accurate price adjustments for special events and promotions.
- Minimized pricing errors by conducting regular audits of product prices and shelf labels.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
Receiving Clerk
Walmart
04.2018 - 06.2019
- Maintained tidy, organized and safe work area to comply with cleanliness standards.
- Regularly reviewed invoices and double-checked orders.
- Unloaded pallets and deliveries and organized products in warehouse.
- Reduced errors and discrepancies by meticulously verifying shipment contents against purchase orders and invoices.
Bulk Receiving/Sanitation Lead Person
Nestle Foods
10.1978 - 09.2014
- Promoted sustainability initiatives within the facility through waste reduction efforts and energy conservation practices.
- Collaborated with Quality Assurance teams to address any sanitation concerns or non-conformance issues swiftly.
- Operated automatic crushing equipment, incinerators and recycling sorters.
- Maintained optimal supply levels to meet daily and special cleaning needs.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Ensured bulk deliveries were put into proper storage tanks, paper work matched deliveries and bulk deliveries were going to the appropriate manufacturing lines.
- Entered deliveries into computer system in a timely manner.
Education
High School Diploma -
Fairbury Cropsey High School
Fairbury Il06.1977
Skills
- Stocking shelves
- Stock Rotation
- Pallet Jack Operation
- Product restocking
- Label Reading
- Handheld Scanner Use
- Product Merchandising
- Merchandise Display
- Hand Truck Operation
- Planogram Execution
Timeline
Overnight Stocker
Meijer
11.2023 - 04.2024
Cashier/Price Change Team Member
Fred Meyer Stores
04.2019 - 09.2023
Receiving Clerk
Walmart
04.2018 - 06.2019
Bulk Receiving/Sanitation Lead Person
Nestle Foods
10.1978 - 09.2014
High School Diploma -
Fairbury Cropsey High School