Donna Keskes
Norcross,GA
Summary
Accomplished Clinical Supervisor with over 19 years of experience in the emergency department. Skilled in conflict resolution and performance evaluation, dedicated to optimizing staff collaboration and ensuring adherence to hospital standards for patient care.
Overview
43
43
years of professional experience
4
4
Certifications
Work History
Clinical Supervisor Emergency Department
Northside Hospital Forsyth
Cumming, Georgia
09.2006 - 09.2025
- Supervised clinical staff to ensure adherence to hospital protocols and standards.
- Fostered a collaborative team environment to enhance staff performance and patient care outcomes.
- Resolved conflicts among staff to maintain a positive work environment and morale.
- Provided routine management and emergency response.
- Addressed and resolved any issues related to clinical staff performance or patient care.
Registered Nurse in Emergency Department
Burdette Tomlin Memorial Hospital
Cape May Court House, New Jersey
01.2003 - 07.2006
- Assessed patient conditions and prioritized care in fast-paced emergency environment.
- Administered medications and treatments according to established protocols and guidelines.
- Educated patients and families on health management and post-discharge care instructions.
- Documented patient information accurately in electronic health record systems.
- Monitored vital signs and reported significant changes to physician promptly.
- Provided emotional support to patients during critical situations and emergencies.
Intensive Care Registered Nurse
Burdette Tomlin Memorial Hospital
Cape May Court House, New Jersey
01.2000 - 01.2003
- Administered medications and treatments per physician orders in critical care unit.
- Educated patients and families on care plans and recovery processes.
- Assisted in emergency procedures and interventions during critical situations.
- Maintained compliance with safety standards and infection control practices consistently.
- Delivered optimum treatments to critical-care patients following prescribed rules, policies, protocol, and procedures.
Nurse Manager Medical Surgical Unit
Burdette Tomlin Memorial Hospital
Cape May Court House, New Jersey
01.1997 - 01.2000
- Supervised nursing staff to ensure high-quality patient care and compliance.
- Developed and implemented nursing policies aligned with hospital standards.
- Managed daily operations of nursing department to optimize workflow efficiency.
- Evaluated staff performance regularly, fostering professional development opportunities.
- Participated in the recruitment, interviewing, selection, orientation of new employees.
- Addressed disciplinary issues among staff in accordance with organizational policy.
- Investigated incidents or complaints from patients or their families.
Nurse Educator
Burdette Tomlin Memorial Hospital
Cape May Court House, New Jersey
01.1993 - 01.1997
- Implemented evidence-based practices into nursing curricula and training.
- Assessed learners' needs to tailor instructional content effectively.
- Facilitated workshops on patient care techniques and best practices.
- Coordinated continuing education opportunities for nursing professionals.
- Conducted needs assessments to identify and fill staff knowledge gaps.
- Assessed new nursing staff with fair and consistent evaluation tools to determine knowledge and quality of care delivery.
Registered Nurse Post Intensive Care Unit
Burdette Tomlin Memorial Hospital
Cape May Court House, New Jersey
06.1982 - 01.1993
- Administered medications and treatments as per physician orders.
- Monitored patient vital signs and reported changes to the healthcare team.
- Educated patients and families on health management and discharge instructions.
- Utilized critical thinking skills to assess clinical situations quickly and accurately.
- Evaluated patients, recognized and addressed complications and coordinated treatment with other members of critical care team.
- Analyzed patient responses to interventions, adjusting care plans as necessary to ensure optimal outcomes.
Education
Associate of Science - Nursing
Hahnemann University
Philadelphia, PA05-1982
Skills
- Conflict resolution
- Clinical supervision
- Patient assessment
- Emergency response
- Quality assurance
- Staff training
- Critical thinking
- Performance evaluation
- Decision making
Languages
English
Full Professional
Certification
Certified Emergency Nurse
Accomplishments
Outstanding Nursing Practice Award 1994
Timeline
Clinical Supervisor Emergency Department
Northside Hospital Forsyth
09.2006 - 09.2025
Registered Nurse in Emergency Department
Burdette Tomlin Memorial Hospital
01.2003 - 07.2006
Intensive Care Registered Nurse
Burdette Tomlin Memorial Hospital
01.2000 - 01.2003
Nurse Manager Medical Surgical Unit
Burdette Tomlin Memorial Hospital
01.1997 - 01.2000
Nurse Educator
Burdette Tomlin Memorial Hospital
01.1993 - 01.1997
Registered Nurse Post Intensive Care Unit
Burdette Tomlin Memorial Hospital
06.1982 - 01.1993
Associate of Science - Nursing
Hahnemann University