Donna Kilmetis

Post Office

*Processed mail efficiently.

*Assisted customers in selecting appropriate mailing options, enhancing service experience.

*Processed payments for services provided, ensuring accuracy in financial transactions.

*Assisted customers in completing necessary forms, resulting in accurate and timely mail delivery.

Storage

*Sent out invoice emails.

*Ran credit card payments.

*Sent out past due emails and letters.

*Ran payments

*Managed office correspondence and maintained organized filing systems to enhance workflow efficiency.

*Provided clerical support to company employees by copying, faxing, and filing documents.

*Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.

*Processed weekly payroll.

*Managed inventory levels for fuel and convenience store products.

*Oversaw cash handling procedures, maintaining accuracy in transactions and deposits.

*Maintained clean and orderly work station.

*Maintained cleanliness of gas station premises, resulting in a welcoming environment for customers.

*Checked customer identification for alcohol, cigarette, and lottery sales.

*Operated point-of-sale systems efficiently to process transactions accurately.

*Supervised daily operations to enhance workflow efficiency and productivity.

*Trained and mentored staff on operational best practices and compliance standards.

*Developed and enforced safety protocols, maintaining a secure working environment for all employees.

*Managed inventory control systems to optimize stock levels and minimize waste effectively.

*Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.

*Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.

*Supervised operations staff and kept employees compliant with company policies and procedures.

*Developed and maintained relationships with external vendors and suppliers.