Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Donna King

Oak Hill,FL
Donna King

Summary

Well-qualified Administrative Assistant with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Overview

15
years of professional experience

Work History

Boston Whaler

Administrative Assistant -Human Resources
01.2022 - Current

Job overview

  • Answer and direct phone calls
  • Organize and schedule appointments
  • Plan meetings and take detailed minutes
  • Write and distribute email, correspondence memos, letters, faxes, and forms
  • Assist in preparation of regularly scheduled reports
  • Develop and maintain filing systems
  • Update and maintain office policies and procedures
  • Order office supplies and research new deals and suppliers
  • Maintain contact lists
  • Book travel arrangements
  • Submit and reconcile expense reports
  • Point of contact for internal and external clients
  • Liaise with executive and senior administrative assistants to handle requests and queries from senior managers
  • Assist Human Resource department with candidate applications, interview’s, new hire orientation, and verifying credentials etc..
  • Maintain confidentiality, security, and standards of ethics with all information
  • Creates and maintains employee badges
  • Liaised with management and employees enable smooth communication regarding safety procedures
  • Investigated incidents, determining root causes and implementing corrective actions
  • Inspected worksites, practices, and gear for compliance with established safety standards
  • Coordinated emergency response plans and drills to increase preparedness and address issues promptly
  • Collaborated with other departments to integrate safety in all aspects of organization

Treasure By The Sea

Administrative Assistant
10.2021 - 01.2022

Job overview

  • Managed over 150 incoming calls per day
  • Created reservations for RV sites
  • Completed appropriate documents for arrivals & departures
  • Processed payments for onsite mobile home residents & RV sites
  • Managed Airbnb units
  • Completed monthly & Daily reports
  • Resolved customer complaints
  • Assisted coworkers and staff members with special tasks on daily basis
  • Increased office participation in special events by creating newsletter with detailed calendars and other office updates
  • Managed filing system, entered data and completed other clerical tasks
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency
  • Volunteered to help with special projects of varying degrees of complexity
  • Managed department budgets and generated financial reports for management review
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail
  • Negotiated contracts with vendors and suppliers for office supplies, equipment and services

Georgia Power Company

Lead Senior Armed Security Officer
07.2016 - 10.2021

Job overview

  • Proven leadership/supervisory experience
  • Primary point of contact between Plant Management, Corporate Security and Contractors
  • Knowledge of company security policies, procedures, Local, State and Federal criminal laws and their application to private security
  • Motivates and influences others in positive way
  • Proven ability to handle crisis situations, threat alerts, and communications with outside agencies
  • Provides overall safe direction to plant security forces to ensure that all security posts are adequately manned and equipped in order to prevent unauthorized personnel and equipment from gaining access to plant site
  • Determines work priorities and work schedules for security team for 24/7 coverage, to ensure that plant is appropriately staffed with security personnel
  • Maintain confidentiality, security, and standards of ethics with all information
  • Investigated incidents, determining root causes and implementing corrective actions
  • Educated employees on hazardous waste management, emergency response and safe work practices
  • Researched and devised new safety initiatives and strategies to improve safety performance
  • Conducted safety audits and inspections to identify workplace hazards and deficiencies
  • Devised and monitored safety performance metrics to assess and improve safety performance
  • Identified accident causes and optimal prevention strategies by conducting thorough investigations and analyses
  • Provided new-employee health and safety orientations and developed materials for presentations
  • Monitored workplace activities to determine compliance with safety regulations and standards

Ga. Power

Senior Armed Security Officer
07.2008 - 07.2016

Job overview

  • Works in fast- paced environment with multiple or changing priorities
  • Appropriately handles and protects sensitive, confidential information and intelligence
  • Customer service skills daily through interactions with internal and external employees, visitors, vendors and contractors
  • Interpret procedures and regulations to make timely decisions
  • Enforces plant security policies and procedures as required
  • Possesses strong oral and written communication skills, problem solving skills, decision making skills, and negotiating skills
  • Strong attention to detail and accuracy
  • Processing Contract personnel appropriately to meet compliance regulations
  • Proficiency in identifying fraudulent documents
  • Possess strong interpersonal skills with emphasis on customer service
  • Use and maintain firearms and pass annual firearms qualifications
  • Liaised with management and employees enable smooth communication regarding safety procedures
  • Investigated incidents, determining root causes and implementing corrective actions
  • Developed and implemented safety policies and procedures to promote workplace safety
  • Inspected worksites, practices, and gear for compliance with established safety standards
  • Coordinated emergency response plans and drills to increase preparedness and address issues promptly
  • Collaborated with other departments to integrate safety in all aspects of organization
  • Researched and devised new safety initiatives and strategies to improve safety performance
  • Conducted regular safety inspections and audits to identify potential hazards and prevent accidents and injuries
  • Performed safety analyses to evaluate potential risks and develop risk mitigation strategies
  • Identified accident causes and optimal prevention strategies by conducting thorough investigations and analyses

Education

Ashford University
San Diego, CA

Associate of Arts from Business
01.2015

Skills

  • Travel planning
  • Spreadsheet management
  • Office administration
  • OSHA compliance
  • Travel coordination
  • Information security
  • Meeting arrangements
  • Office management
  • Purchase orders organization
  • Time management
  • Expense reporting
  • Records destruction
  • Administrative support
  • Human resources administration
  • Understanding of human resources

Timeline

Administrative Assistant -Human Resources

Boston Whaler
01.2022 - Current

Administrative Assistant

Treasure By The Sea
10.2021 - 01.2022

Lead Senior Armed Security Officer

Georgia Power Company
07.2016 - 10.2021

Senior Armed Security Officer

Ga. Power
07.2008 - 07.2016

Ashford University

Associate of Arts from Business

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Donna King