Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic

Donna King

Houston,TX

Summary

Detail-oriented catering professional with 12 years of experience in customer service and food preparation. Proven ability to enhance guest experiences through exceptional service, extensive menu knowledge, bartending, and catering. Strong focus on maintaining high standards of cleanliness and organization. Successfully drove sales growth by implementing effective merchandising strategies and fostering positive customer interactions.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Merchandising Execution Associate (MEA)

The Home Depot
01.2018 - 01.2025
  • Followed planograms to set up bays for the vendors
  • Serviced and packed out product for each bay daily to help drive sales by at least 15%
  • Implemented price changes/markdowns or clearance strategies as needed
  • Assembled Fixtures
  • POP/ Literature Placement
  • Impelmented and maintained in-store displays, planograms, and store organization
  • Organized and packed out merchandise in bays
  • Ensured product availability and proper pricing
  • Provided excellent customer service, assisting customers with product inquiries
  • Created a positive shopping experience, resulting in consistently high customer satisfaction ratings
  • Worked with Crown Bolt Fasteners and Everbilt Products
  • Assisted with product returns and purchases
  • Placed Instore orders, delivery orders and BOPIS orders
  • Order fulfillment

Server

Waffle House
05.2017 - 09.2017
  • Provided exceptional customer service by promptly greeting and seating guests
  • Took accurate orders, and delivering food and beverages in a timely manner
  • Effectively communicated with the cook to ensure accurate order preparation
  • Managed multiple tables during peak hours, providing a personalized dining experience
  • Assisted other team members with table setup, refilling drinks, clearing plates, and resetting tables
  • Resolved guest complaints or concerns promptly ensuring customer satisfaction at all times
  • Maintained cleanliness of work areas including dining room floors, tables, chairs, utensils, glassware, etc

Cook/Bartender/Waitress/Catering

Sammie Js Bar and Grill
02.2016 - 04.2017
  • Efficiently took orders and ensured accuracy in processing customer requests.
  • Demonstrated extensive menu knowledge to effectively guide customers in their dining choices.
  • Prepared food items according to established recipes and safety standards.
  • Mixed and served a variety of cocktails, ensuring quality and customer satisfaction.
  • Delivered exceptional customer service, fostering a welcoming and enjoyable dining experience.
  • Catering/prepping for Trail Rider and Business functions
  • Provided exceptional service as a catering prep/server ensuring a memorable experience at various locations

Bartender

GUESS WHAT ENTERPRISES INC JCS DAWG HOUSE
04.1998 - 04.2002
  • Established an inviting bar environment by setting up bar area and organizing supplies.
  • Managed stock inventory
  • Processed payments accurately while providing an excellent customer experience
  • Delivered exceptional customer service by actively engaging and addressing their needs promptly.
  • Maintained cleanliness throughout the bar area to promote a safe and welcoming atmosphere.

Education

GED - undefined

Northwest Assistant Ministries
Cypress, TX
05.1996

Skills

  • RF Scanner
  • Bartending
  • Customer service
  • Communication skills
  • Stocking
  • Catering
  • Planogram Reset

Certification

Class C Drivers License, 04/01/20, 04/01/26

Personal Information

  • Willing To Relocate: Anywhere
  • Authorized To Work: US for any employer

Timeline

Merchandising Execution Associate (MEA)

The Home Depot
01.2018 - 01.2025

Server

Waffle House
05.2017 - 09.2017

Cook/Bartender/Waitress/Catering

Sammie Js Bar and Grill
02.2016 - 04.2017

Bartender

GUESS WHAT ENTERPRISES INC JCS DAWG HOUSE
04.1998 - 04.2002

GED - undefined

Northwest Assistant Ministries

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