Donna Kirksey
Rincon,GA
Summary
Reviewed patient bills for accuracy, completeness, and obtained any missing information. Handled third party billing. Monthly follow-up and re-billing of accounts with outstanding balances. Answered patient and insurance inquiries pertaining to assigned accounts. Resolved patient billing issues and communicated with insurance companies. Followed up on accounts until zero balance or turned over for collection. I investigated denied claims and filed appeals.
Competent medical billing professional manages busy medical office and delivers excellent customer service to patients.
Overview
18
18
years of professional experience
Work History
Medical Billing Specialist
APS Medical Billing
Toledo, OH
01.2021 - Current
- Printed and reviewed the monthly patient aging report, as well as collecting past-due payments
- Communicated with patients regarding unpaid claims for HMO, PPO, and private accounts, and made friendly follow-up calls to ensure that contracts were properly paid
- Aided in the resolution and fulfillment of client requests as well as internal operational issues
- Collected patient information for billing and insurance filing by gathering forms, copying insurance cards, and [Action]
- Payments from insurance companies were posted and adjusted
Medical Billing Specialist
SouthCoast Health at Chatham Center
Savannah, GA
08.2007 - 12.2020
- Printed and reviewed the monthly patient aging report, as well as collecting past-due payments
- Data Entry
- Accounts Receivable
- HIPPA Compliance
- CMS-1500 Billing Forms
- Customer Service
- Medical Claim Submission
- Allscripts
- Citrix
Education
High School -
Groves High School
Garden City, GA05.1981
Skills
- Accounts receivable
- Medical Billing
- ICD-10
- Customer service
- Insurance Verification
- HIPAA
- ICD-9
- Epic
- Citrix
- Clerical experience
- Bill payment
- Medical Claims Submissions
- Data Entry
- Claim Review
- Accounts Receivables
- Allscripts
- Insurance Collections
- HIPPA Compliance
- Healthcare billing
- CMS 1500 Billing Forms
- Medicare and Medicaid process
- EMR Systems
- Payment processing
- Medical terminology
- Microsoft Excel
Timeline
Medical Billing Specialist
APS Medical Billing
01.2021 - Current
Medical Billing Specialist
SouthCoast Health at Chatham Center
08.2007 - 12.2020
High School -
Groves High School