Donna K. Miller
Mahomet,IL
Summary
Detail-oriented Administrative Support professional with extensive experience in clerical operations, excelling in calendar management, event coordination, and accounting functions. Proven proficiency in Microsoft Office Suite enhances office processes and boosts productivity. Effective communication and interpersonal skills foster a positive work environment. Aiming to leverage administrative expertise to contribute to organizational success.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Administrative Aide
College of Liberal Arts & Sciences, Dean’s Office
Urbana, IL
09.2021 - Current
- Coordinated travel logistics for Dean, candidates, and program reviewers.
- Scheduled meetings using Microsoft Outlook and Teams.
- Managed calendars including scheduling of deadlines and follow-ups.
- Collaborated with faculty and departments on promotion and tenure processes.
- Facilitated the processing of tenure rollbacks, named appointments, and emeritus requests.
- Welcomed and accompanied Dean's visitors to the office.
- Managed the reconciliation of corporate credit cards and submitted expense reports.
- Managed and updated Shared Files and Box folders frequently.
- Created formal and informal communications for the Dean's office.
- Designed and implemented evaluation forms for review processes.
- Oversees college committees with nominations and elections.
- Supervises Faculty Senate elections for the college.
- Coordinated logistical aspects of events by scheduling spaces and assembling required materials.
- Supported development of presentations with additional materials when needed.
- Purchased office supplies through IBuy.
Office Administrator
Civil and Environmental Engineering, University of Illinois at Urbana-Champaign
Urbana, IL
02.2018 - 09.2021
- Coordinated travel logistics for faculty, students, and candidates.
- Processed expense reports efficiently.
- Managed logistics for key special events.
- Managed scheduling of meetings via Microsoft Outlook, Teams, Zoom, and Doodle Poll.
- Collaborated with Promotion & Tenure, Awards, and Advisory committees.
- Drafted correspondence for Department Head and Committee Chairs.
- Aided in faculty candidate recruitment.
- Provided navigation assistance for visitors and students to correct locations.
- Handled incoming phone inquiries promptly.
- Oversaw support personnel.
- Coordinated allocation of departmental parking spaces.
- Curated and updated department blog.
- Organized departmental files.
- Organize and execute voting processes.
- Design and administer surveys.
- Maintained ICES scores.
Office Support Specialist
Atmospheric Sciences, University of Illinois at Urbana-Champaign
Urbana, IL
05.2017 - 02.2018
- Processed graduate applications using Slate.
- Organized and distributed department seminar notices.
- Ordered office supplies with iBuy.
- Managed CampusShip platform for efficient package handling.
- Organized and managed physical and electronic files.
- Managed incoming phone queries.
- Distribute ICES forms to faculty members.
Office Support Specialist
Dean’s Office, College of Agriculture, Consumer and Environmental Sciences, University of Illinois at Urbana-Champaign
Champaign, IL
03.2014 - 05.2017
- Welcomed individuals scheduled to meet with Dean.
- Answered incoming calls and routed inquiries to appropriate departments.
- Coordinated meetings with the Dean, College Committees, and Faculty.
- Coordinated all travel plans for Dean.
- Processed expense reports in a timely manner.
- Executed purchases using iBuy system.
- Create and execute surveys and announcements.
- Managed Dean's conference room and parking space schedule.
- Kept detailed records of office documents in both electronic and physical formats.
- Contributed to annual inventory audits.
- Supported office staff in various projects and events.
Education
Bachelors - General Studies
Eastern Illinois University
Charleston, IL12.2010
Associates - Administrative Assistant
Parkland College
Champaign, IL05.1994
Skills
- Experienced with Microsoft Office Applications
- Microsoft Outlook Proficiency
- Digital Conference Organization
- Webtools: Email, Surveys, Forms
- Calendar management
- Travel arrangements
- Scheduling appointments
- Event planning
- Meeting coordination
Leadership Experience
- Illinois Administrative Professional Organization, Champaign, IL, Past President and Member, 01/15, 12/22, Lead monthly meetings for Executive Board and Member Luncheon, Maintain organization’s webpage in Publish and Facebook page, Work on the IAP monthly newsletter, maintain member’s email list
- State Universities Annuitants Association, Champaign, IL, Executive Board Member & Program Committee Member, 07/19, 12/22, Participate in monthly meetings in person or via Zoom, Participate in semi-annual membership meeting; greeting guests
- Faculty and Staff Emergency Fund, Urbana, IL, Member, 12/19, Present, Support the counsellors in their requests
Affiliations
- Past President, Illinois Administrative Professionals
- Past member, Illinois Administrative Professionals
Certification
- Power Skills at Illinois
- Notary Public 2024-2028
References
References available upon request.
Timeline
Administrative Aide
College of Liberal Arts & Sciences, Dean’s Office
09.2021 - Current
Office Administrator
Civil and Environmental Engineering, University of Illinois at Urbana-Champaign
02.2018 - 09.2021
Office Support Specialist
Atmospheric Sciences, University of Illinois at Urbana-Champaign
05.2017 - 02.2018
Office Support Specialist
Dean’s Office, College of Agriculture, Consumer and Environmental Sciences, University of Illinois at Urbana-Champaign
03.2014 - 05.2017
- Power Skills at Illinois
- Notary Public 2024-2028
Bachelors - General Studies
Eastern Illinois University
Associates - Administrative Assistant
Parkland College
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