Donna Knox

• Developed training programs for staff to enhance operational efficiency and service quality.
• Implemented cleaning protocols that improved overall facility cleanliness ratings.
• Collaborated with departmental leaders to establish effective waste management strategies.
• Conducted regular audits to assess adherence to health and safety regulations.
• Mentored junior staff, fostering a culture of continuous improvement in service delivery.
• Ensured compliance with local, state, and federal regulations pertaining to environmental services in healthcare facilities.

Admitting patients checking blood pressure doing a UA on them it was a drug rehabilitation

• Conducted comprehensive client intake assessments to gather essential background information.

Admitting patients checking blood pressure doing a UA on them it was a drug rehabilitation

• Conducted comprehensive client intake assessments to gather essential background information.

• Implemented individualized behavior intervention plans to enhance patient outcomes.
• Collaborated with multidisciplinary teams to support comprehensive patient care initiatives.
• Trained and mentored new staff on behavioral techniques and hospital protocols.

• Supervised daily operations of photo lab, ensuring quality control and adherence to company standards.
• Trained staff in photo processing techniques and equipment usage, enhancing team proficiency and service delivery.
• Managed inventory for photo supplies, optimizing stock levels to meet customer demand without excess waste.
• Implemented workflow improvements that reduced processing times while maintaining high-quality output.
• Resolved customer inquiries and issues related to photo services, fostering positive relationships and satisfaction.
• Monitored equipment performance, coordinating maintenance schedules to minimize downtime and operational disruptions.
• Conducted regular quality checks on developed photos, ensuring consistency with CVS Pharmacy standards.
• Collaborated with management on strategic initiatives to enhance photo lab services and increase customer engagement.
• Organized weekly meetings to discuss workload priorities, address any challenges faced by staff members, and share valuable information related to industry news or trends.
• Oversaw equipment maintenance schedules, ensuring optimal functionality for all machinery within the photo lab.
• Implemented cross-training initiatives among team members to foster adaptability and versatility within the workforce.
• Conducted regular performance evaluations for team members, providing constructive feedback and identifying areas for professional growth.
• Implemented quality control measures, resulting in a significant reduction in errors and reprints.
• Maintained up-to-date knowledge of industry trends and technology advancements, incorporating new techniques into the lab''s operations as needed.
• Managed a team of photo lab technicians, providing training and guidance to ensure optimal performance.
• Created an open communication environment within the team, encouraging collaboration and problem-solving among staff members.
• Developed strong relationships with vendors to negotiate pricing on supplies, reducing overall operational costs.
• Handled complex or urgent customer requests personally, ensuring a high level of service was provided at all times.
• Collaborated with management to develop budget plans and allocate resources effectively for the photo lab.