Summary
Overview
Work History
Skills
Timeline
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Donna Koch

Harpursville,NY

Summary

I am a dedicated operations professional with extensive experience in logistics and international shipment tracking. I am detailed oriented, skilled in data entry, invoice processing, and optimizing operational efficiency. Adept at managing complex tasks, solving problems, and ensuring timely and accurate deliveries. Independent decision making skills and sound judgement to positively impact company success.

Overview

18
18
years of professional experience

Work History

Sr. Operations Coordinator

Ultrafabrics Inc.
02.2018 - 02.2025
  • Managed shipment tracking from Japan and Mexico to 3PL or customer locations, ensuring timely delivery
  • Coordinated with freight forwarders to provide real-time shipment updates, including expected delivery dates and potential delays
  • Ensured accurate completion of export/import documentation (commercial invoices, packing lists, certificates of origin) for international shipments
  • Supervised the receipt of goods, confirming that all products matched orders in terms of quantity, specifications, and condition
  • Processed material entries into the ERP inventory system, ensuring accuracy and completeness
  • Approved supplier invoices and submitted them to accounting for timely processing
  • Maintained spreadsheets for end-of-month KPI reporting and distributed weekly reports to relevant teams
  • Managed the entry of new items into the ERP system for both US and European markets, ensuring accurate product data (category, weight, cost), and notified teams when new items were available for use

Purchasing Coordinator

Bradshaw Int'l / Casabella Holdings
05.2017 - 02.2018
  • Assisted the purchasing manager by entering all orders into the ERP system and emailing purchase orders to overseas suppliers
  • Ran and analyzed open orders reports to ensure shipments were delivered on time
  • Updated product database with accurate cost and product details as needed
  • Tracked new product developments, ensuring all necessary approvals were granted for on-time shipment
  • Coordinated with the inventory manager in creating work orders and obtaining updates for domestic shipments
  • Created purchase orders, monitored, and invoiced direct import business for accurate financial tracking
  • Managed the transfer of purchasing orders from the current overseas support vendor to a new support team
  • Provided all necessary information and training to new personnel at Bradshaw USA and Hong Kong for a smooth transition

Operations Assistant

Mitsui Foods, Inc.
02.2007 - 01.2017
  • Served as the main point of contact for customers, ensuring accurate and timely shipping/receiving in accordance with company guidelines
  • Coordinated customer and supplier shipment schedules, applying INCO terms effectively to minimize company exposure
  • Maintained an inventory system to track and control inventory shrinkage for key customers
  • Performed detailed data entry, including purchase and sales contracts as well as drawdown orders
  • Provided support to the sales and procurement teams by ensuring smooth operations
  • Resolved customer or supplier complaints and issues in a timely manner, escalating critical issues to management as needed
  • Reviewed import documents for US Customs clearance, ensuring compliance with regulations
  • Reviewed Accounts Receivable (A/R) reports monthly to ensure proper customer shipment authorization and support

Skills

  • Reliable, dedicated and self starter
  • Logistics management
  • Export/Import documentation
  • INCO terms
  • Shipment tracking
  • Certificates of origin
  • Data entry
  • Invoice processing
  • ERP Systems- Oracle, Sage
  • KPI reporting
  • Weekly detailed reports
  • Strong communication

Timeline

Sr. Operations Coordinator

Ultrafabrics Inc.
02.2018 - 02.2025

Purchasing Coordinator

Bradshaw Int'l / Casabella Holdings
05.2017 - 02.2018

Operations Assistant

Mitsui Foods, Inc.
02.2007 - 01.2017

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Donna Koch