Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Donna Lakey

Asheville,NC

Summary

Successful Human Resources Professiona with expertise in employee recruitment, training and payroll management. Adept at building and maintaining positive relationships with employees and management. Strong organizational skills and committed to driving employee engagement through company culture.

Overview

19
19
years of professional experience

Work History

Human Resources Generalist

Arcadia Beverage
11.2018 - 07.2023
  • Recruits, interviews, and facilitates hiring of qualified job applicants for open positions; collaborates with departmental managers to understand skills and competencies required for openings
  • Performs routine tasks required to administer and execute human resource programs including but not limited to compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development
  • Handles employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to appropriate staff
  • Attends and participates in employee disciplinary meetings, terminations, and investigations
  • Prepare paperwork, schedule, and facilitate smooth new hire onboarding process, coordinating with cross-functional departments to deliver exceptional first-day experience
  • Handle all administrative tasks for onboarding, new hire orientation, and exit interviews, including entering data into HR information systems and auditing for accuracy and compliance
  • Provide effective and dedicated HR advisory service to employees in relation to absence and health issues, conduct and capability, grievance matters, organizational change, and all other employee-relations matters
  • Be primary backup for payroll processing, including bi-weekly and semi-monthly updates to employee files, bonus/incentive pay, tracking vacation/sick pay, importing expense reimbursements, inputting exceptions, hourly employee validations, and benefit changes
  • Assist in communication, interpretation, and upkeep of employee handbook, employee directory, and organizational chart, and contributes to development of policies
  • Assist with benefits administration and open enrollment
  • Consulting with Managers and Supervisors about individual employees or groups and provide mediation between employees and managers as required
  • Provide ongoing training to employees.
  • Implemented and supervised orientation procedures for new hires

Administrative Assistant

Church & Church Lumber Company
01.2016 - 10.2018
  • Maintain an open and friendly reception area through completion of daily office tasks, including answering and relaying telephone calls, ordering company supplies, and welcoming customers.
  • Operate computer programs to manage accounts payable information and company balances with high proficiency in QuickBooks
  • Compile and distribute monthly inventory reports for the holistic company, ensuring number accuracy across all reporting divisions for future purchases and distributions.
  • Oversee all schedules for Select Hardwoods Division, including staff and sales calendars and coordinate incoming and outgoing delivery schedules.
  • Provide office support in a number of forms, such as responding to customer and client inquiries.
  • Process and relay all incoming and outgoing mail, and develop a well-versed knowledge of all resources and processes for seamless support.
  • Collaborate with company team members to streamline various functions, including lumber grading systems and resource management and allocation.

Administrative Assistant/Bookkeeper

Treat Hardwood Lumber
06.2010 - 06.2013
  • Quickly became a trusted assistant to company President, executive staff, and clients by earning a reputation for maintaining a positive attitude and producing high-quality work in a timely and efficient manner
  • Displayed a set of strong written and verbal communication skills in the everyday workplace by conducting business in a professional and well-versed approach
  • Provided support to all staff and clients with a warm and welcoming approach, ensuring proper allocation of resources and time to all parties as necessary
  • Organized company's transition from paper invoices to QuickBooks and online invoicing,
  • Providing training to all other colleagues throughout the entire process.
  • Supported all company employees by learning quickly and remaining flexible as business fluctuated in size and impact, always showing the ability to adapt and evolve

Town Clerk

Town of Sandy Creek
02.2004 - 01.2010
  • Oversaw day-to-day clerical functions of the Town of Sandy Creek Office, including attending and recording of minutes at all Town Council meetings, providing ample research on all agenda issues, and maintaining comprehensive town records, including budget allocations, expenditures, and sources of income
  • Managed development and administration of Town budget and directed the forecast of additional funds needed for staffing, professional services, equipment, materials and supplies
  • Performed routine office procedures including photocopying, faxing, collating and distributing of resources.
  • Documentation and processing mail and proofread correspondence, legislation and reports to ensure accuracy.
  • Acted as the front-line for all Town of Sandy Creek citizens, companies, and officials, providing guidance and support to all ordinance inquiries and requests.

Education

Western Guilford High School
Greensboro, NC

Skills

  • Compensation and Benefits
  • Team Bonding
  • Employee Programs
  • Talent Management
  • New Employee Orientation
  • Personnel Engagement
  • HR Systems
  • HRIS Applications
  • Termination Procedures
  • Employment Law Knowledge
  • Workers' Compensation
  • Interviewing Expertise
  • Employee File Management
  • Employee Relations

Additional Information

  • Authorized to work in the US for any employer

Timeline

Human Resources Generalist

Arcadia Beverage
11.2018 - 07.2023

Administrative Assistant

Church & Church Lumber Company
01.2016 - 10.2018

Administrative Assistant/Bookkeeper

Treat Hardwood Lumber
06.2010 - 06.2013

Town Clerk

Town of Sandy Creek
02.2004 - 01.2010

Western Guilford High School

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Donna Lakey