Donna M Lewis
Fayetteville,NC
Summary
Highly motivated, results-driven professional with over 18 years of health information administration, and patient service experience. Dynamic capabilities to operate in broad-based duties. Able to utilize office administration skills to implement strategic operational initiatives to enhance productivity, quality, and overall bottom-line performance. Valued for ability to organize data, maintain records, and provide support to improve productivity. Keen ability to exercise sound judgment in high stress, fast paced situations. Exceptional interpersonal and communications skills with proficiency to promote confidence while interfacing positively with people of diverse backgrounds.
Overview
18
18
years of professional experience
1
1
Certification
Work History
LEAD AUDIOLOGY TECHNICIAN
Saratoga Medical Center
Fort Bragg, NC
02.2007 - Current
- Within the Solider Readiness Center (SRC) performs basic screening procedures such as pure tone screening and screening of ear canal status using otoscope.
- Possesses current Council for Accreditation in Occupational Hearing Conservation certification with in-depth knowledge and proficiency in the Defense Occupational Environmental and Health Readiness System (DOEHRS) for Hearing Conservation.
- Works under the supervision of a licensed audiologist, performing selected tasks in patient assessment: screening service members for possible hearing loss, communicates results and recommendations to patients, enters and maintains hearing test results into computer program.
- Documents all procedures performed in the Department of Defense medical software programs: GENESIS, DOEHRS, MEDPROS.
- Cleans probes and equipment, and maintains departmental inventory and patient files as assigned Performs all procedures with the audiometric equipment to include daily functional checks and calibrations, sending audiometers out for annual electro-acoustical calibration, and sanitizing all equipment.
- Shuts down all equipment in booth room, to include audiometers, electric listeners, and all computer equipment.
- Provides patient needs assessment and customer service while meeting quality standards for services and evaluation of customer satisfaction.
Medical Health Technician
American Hospital Service Group
Fort Bragg, NC
02.2005 - 02.2007
- Functioned as a Medical Screener within the Soldier Readiness Processing (SRP) site by assessing service member medical readiness for their deployment destinations and correcting deficiencies in immunizations, laboratory testing, and any necessary requirements.
- Retained knowledge of Medpros, Mainframe, CHCS, and AHLTA medical records software.
- Ensured all functionality of data by compiling, maintaining, and updating medical records containing confidential data, examining documents for completeness and accuracy, performing database records searches, and responding to requests for procedural and policy information.
Administrative Assistant/ DOEHRS Data Entry
Logistics Health Incorporated
All Cities, All States
11.2006 - Current
- Work weekends with the Reserve Health Readiness Program (RHRP) to provide health readiness support services, such as Deployment health assessments and post-deployment health reassessments, to the Military Reserve and National Guard Components nationwide and Active Duty Components in remote areas.
- Work weekends with the Reserve Health Readiness Program (RHRP) to perform a variety of audiometric procedures to include pure tone audiometric testing, data entry and administrative functions for Military Reserve and National Guard Components
- Reviews patient medical records and counsels patients regarding audiometric test results and provides hearing health education.
- Performs routine procedures such as data entry, records vital signs and performs vision screenings.
- Travel and work weekends at various Military Installations around the US to include Germany.
Education
CAOHC/DOEHRS -
Hearing Technician Certification
CPR Certification
Flu/TB - Current
Hepatitis A/B Vaccine Series Complete
Secret Clearance
Skills
- Medical Information Technology
- Hearing Conservation
- Quality Assurance
- Data Entry / Clerical
- Patient / Public Relations
- Office Automation
- Customer Service
- Microsoft Office Suite, 10-Key by Touch; 40 WPM
Certification
DOEHRS Hearing Conservation / Data Repository
Hearing Technician Certification CAOHC/ DOEHRS
Medical Occupational Data System (MODS)
Medical Protection System (MEDPROS)
Timeline
LEAD AUDIOLOGY TECHNICIAN
Saratoga Medical Center
02.2007 - Current
Administrative Assistant/ DOEHRS Data Entry
Logistics Health Incorporated
11.2006 - Current
Medical Health Technician
American Hospital Service Group
02.2005 - 02.2007
CAOHC/DOEHRS -
Hearing Technician Certification
CPR Certification
Flu/TB - Current
Hepatitis A/B Vaccine Series Complete
Secret Clearance
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