Summary
Overview
Work History
Education
Skills
Timeline

Donna Loving

Pelham,AL

Summary

Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Conscientious Healthcare professional offering over 26yrs of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.

Overview

15
15
years of professional experience

Work History

Medical Assistant/Medical Receptionist/Phlebotomist Technician

Shelby Baptist Medical Center
10.2006 - 11.2009
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Checked patient insurance, demographic and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms and allergies.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • G
  • Documented vital signs and health history for patients in clinic and hospital environments.

Medical Assistant/Medical Receptionist/Phlebotomist

Shelby Cancer Center
02.2005 - 10.2006
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms and allergies.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
  • Gave Injections

Medical Assistant/Billing Clerk/Insurance Clerk

Southern Heritage Nursing Home
01.2002 - 10.2004
  • Updated patient financial information to guarantee accuracy.
  • Reviewed patient records, identified medical codes and created invoices for billing purposes.
  • Prepared billing statements for patients and verified correct diagnostic coding.
  • Communicated with insurance providers to resolve denied claims and resubmitted.
  • Collected payments and applied to patient accounts.
  • Filed and updated patient information and medical records.
  • Posted payments and collections on regular basis.
  • Delivered timely and accurate charge submissions.
  • Reviewed patient diagnosis codes to verify accuracy and completeness.

Medical Assistant/Medical Receptionist/Surgery Scheduler

Dr. Pernia Luis
02.2001 - 01.2002
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Checked patient insurance, demographic and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.

School Nurse

Gordo Elementary School
08.2000 - 01.2001
  • Served as liaison between families, school personnel and other healthcare providers on behalf of students.
  • Oversaw health services for school of [Number] students and faculty.
  • Developed care plans and made referrals as necessary for students with health concerns or injuries.
  • Performed health screening for students and faculty by conducting [Type] and [Type] evaluations.
  • Participated in development of school safety plans to address areas of concern.
  • Provided medical consultations to other school personnel to promote well-coordinated school health and safety efforts.
  • Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.

Medical Assistant/Medical Receptionist/Surgery Scheduler

Birmingham/ Shelby Urology Dr. Mills Sr & Jr
02.1998 - 10.2000
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Checked patient insurance, demographic and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.

Medical Assistant/Medical Receptionist/Patient Care Technician

Shelby Baptist Medical Center
08.1996 - 02.1999
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Taught patients about medications, procedures and care plan instructions.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.

Pharmacy Technician/Cashier

Harco Drugs
08.1995 - 07.1996
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
  • Counted and labeled prescriptions with correct item and quantity.
  • Stocked, labeled and inventoried medication to keep accurate records.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.

Education

High School Diploma -

Pelham High School, Pelham, AL
05.1997

Skills

  • Wound Dressing
  • Charting Expertise
  • Clinical Applications
  • Proper Sterilization Techniques
  • Pulse Oximetry
  • Sterile Procedures and Techniques
  • Case Management
  • Restocking Lab Supplies
  • Simple Dressings

Timeline

Medical Assistant/Medical Receptionist/Phlebotomist Technician - Shelby Baptist Medical Center
10.2006 - 11.2009
Medical Assistant/Medical Receptionist/Phlebotomist - Shelby Cancer Center
02.2005 - 10.2006
Medical Assistant/Billing Clerk/Insurance Clerk - Southern Heritage Nursing Home
01.2002 - 10.2004
Medical Assistant/Medical Receptionist/Surgery Scheduler - Dr. Pernia Luis
02.2001 - 01.2002
School Nurse - Gordo Elementary School
08.2000 - 01.2001
Medical Assistant/Medical Receptionist/Surgery Scheduler - Birmingham/ Shelby Urology Dr. Mills Sr & Jr
02.1998 - 10.2000
Medical Assistant/Medical Receptionist/Patient Care Technician - Shelby Baptist Medical Center
08.1996 - 02.1999
Pharmacy Technician/Cashier - Harco Drugs
08.1995 - 07.1996
Pelham High School - High School Diploma,

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Donna Loving