Accomplished aviation safety professional with over 30 years of diverse experience, including 28 years at Spirit Airlines, a part 121 air carrier operating as a flight attendant during domestic, flag and supplemental operations and as a leader. During my time with Spirit Airlines, I have held a variety of positions to include Inflight Base Manager, Inflight Training Instructor, Inflight Training and Procedures Sr. Manager, and Sr. Manager Inflight Safety and Regulatory compliance. I have been responsible for not only the training of Flight Attendants but also the implementation of policies and procedures as they relate to Inflight. I have been responsible for the maintenance and continued development of the Flight Attendant Manual, Flight Operations Training Manual Vol. 1, Inflight Fatigue Manual, Carry-On Baggage Program and Exit Seat Program. Additionally,
I have had the responsibility of launching a comprehensive Inflight Quality Assurance Program, facilitating the monthly Inflight Safety Action Meeting and launching an Aviation Safety Action Program (ASAP).
I have one year of experience as a Flight Attendant and Ground Security Coordinator for Viscount Air Services, a part 121 charter airline, I also have experience managing the Security Checkpoints for International Total Services (ITS) at Atlantic City International Airport in Atlantic City, New Jersey.
Wide range of experience with the certification of new aircraft; approval of training centers, 727, 737, DC-9-30, -40, & -80 Series Aircraft and A-320 Classic & NEO Series Aircraft cabin/exit trainers and other training devices. Extensive knowledge and experience with the development of Flight Attendant Manuals, Passenger Safety Information and Exit Seat Cards, Flight Attendant and Air Transportation Supervisor, Air Transportation Ground Instructor training programs, Crew Resource Management (CRM) and Hazardous Materials Will Not Carry Recognition/Refusal training programs. Conducted flight attendant and Air Transportation Supervisor training and qualification flights. Developed, instructed and qualified Inflight and Flight Operations management teams on jump seat procedures and conducted joint flight attendant and flight crew CRM training. Experience with the development of electronic Flight Attendant Manuals, Computer Based Training (CBT) and Safety/ Irregularity Reporting systems. Incorporated Safety Management System concepts into manuals, training programs and internal investigations. Received numerous awards and letters of recognition/commendation from management and colleagues.
Extensive knowledge of the Code of Federal Regulations, FAA Orders, Advisory Circulars and other guidance materials. Familiar with the FAA’s Safety Assurance System (SAS) Design and Performance Data Collection Tools as I have used them as a “check and balance” to ensure compliance. Accustomed to working under pressure, independently or with a team in an office or home office environment. Outstanding communications and interpersonal capabilities with proven leadership abilities and troubleshooting skills. Proven analytical skills and strong investigative abilities that efficiently analyze and interpret information, develop corrective action plans and follow-up to ensure effectiveness of the corrective action.
Extensive knowledge of Microsoft 365, risk analysis and mitigation and various training platforms.