Donna Mackanin
Saddle Brook
Summary
Informed and diligent professional with exceptional interpersonal skills pursuing part-time opportunities in retirement
Overview
21
21
years of professional experience
Work History
Restuarant Owner
Memories
Saddle Brook
01.1985 - 07.2005
- Managed daily operations of a busy restaurant, ensuring smooth service flow.
- Trained and supervised staff on service techniques and food safety protocols.
- Built relationships with local suppliers to secure fresh, quality ingredients.
- Handled customer inquiries and resolved issues to maintain satisfaction levels.
- Oversaw inventory management, ensuring stock levels met operational needs.
- Conducted regular staff meetings to communicate updates and reinforce team goals.
- Oversaw daily operations of the restaurant including staff scheduling, budgeting and inventory management.
- Maintained relationships with suppliers and distributors in order to secure best deals on orders placed .
- Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
- Coordinated catering services when requested by customers .
- Established standards for quality control, customer service, health and safety regulations.
- Made weekly employee schedules, assigned work tasks and regularly checked quality and productivity of team members.
- Maintained cleanliness and sanitation across foodservice, storage and preparation stations.
- Managed food preparation, guest interaction, quality control and customer relations.
- Managed daily operations to ensure efficient restaurant workflow.
- Trained and supervised staff to maintain high service standards.
- Responded promptly to customer complaints or issues related to the restaurant's services or products.
- Supervised daily operations of restaurant staff and service areas.
- Monitored dining area for cleanliness and adherence to health regulations.
- Encouraged teamwork among staff to enhance overall service efficiency.
- Supervised waitstaff to ensure quality customer service and satisfaction.
Education
High School Diploma -
Wood Ridge High School
Wood Ridge, NJ06-1960
Skills
- Time management
- Conflict resolution
- Relationship building
- Problem solving
- Customer service
- Organizational skills
- Professionalism
- Reliability
- Multitasking
Timeline
Restuarant Owner
Memories
01.1985 - 07.2005
High School Diploma -
Wood Ridge High School
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