Donna Manriquez
Long Beach,CA
Summary
I have 35 years in the Hospitality , Food and beverage service industry and over 10 years in General and Assistant Manager experience.
Overview
35
35
years of professional experience
3
3
Certification
Work History
FOH Manager
Buffalo Wild Wings
08.2021 - Current
- Scheduling staff, Open / Close , Bank runs and deposits , Counting Safe and drops and tills , Ordering inventory , Cutting labor and waste , Receiving deliveries from vendors and Beer distributors, Running and managing the restaurant and kitchen to make sure customers are satisfied with food and service
- Maintaining food safety and hazards in the HOH and on expo line
- Coaching and making sure all rules and regulations are in place a 100% of the time
- Scheduling employees and and also Disciplinary action when necessary and staff is in violation
- Hiring and terminating when necessary
- Doing daily and nightly audits with food , alcohol and labor to what the business needs .Maintaining all aspects of the restaurant at all times .
Grocery Clerk
WinCo Foods
05.2022 - 07.2023
- Customer Service …
- Taking care of the Customers with Returns , Money Orders , Western Union ….Counting extremely large money drops for bank deposits ….Grocery Clerk on Register ….
General Manager
Round Table Pizza
03.2022 - 03.2023
- General Manager… Schedule employees, Hire and interview and fire employees, cash handling and bank drops and deposits, order from beer distributors and food and produce distributors, Maintain and run the store …Make sure Everything is done correctly and maintain the store where it runs smoothly and maintain labor costs etc
- And make sure the store is clean and immaculate….
- I am Firm but fair and I make sure everything is clean and and done the right way in a friendly pleasant atmosphere……
Amazon Fresh Associate
Amazon
12.2021 - 02.2022
- Grocery associate
Bartender/Server/Manager
Barts Pub
01.2008 - 02.2018
- Key holder, cash handling, scheduling for employees, counting large money drops, open/close, ordering beer from distributors and vendors for restaurant and bar, Serving and making drinks .
Food server/General manager
The Phoenix Club
05.2003 - 08.2008
- Key holder, open/close, cash handling, food server, scheduling for employees, counting large drops, booking special events for catering
Foods server/ Queen in show
Medieval Times
06.1996 - 10.2002
- Open/Close, Cash handling, Food serving, bartending, Playing the Queen in the show
Education
12 in Data Science - undefined
David Starr Jordan Senior High School
Long Beach, CA06.1992
Skills
- Catering
- Food Handling
- Training
- Restaurant experience
- Management
- Food management
- Teaching
- Store management
- Cash register
- Sales management
- Supervising experience
- Communication skills
- Training & development
- Canvassing
- Budgeting
- Customer service
- Cost control
- Leadership
- Guest services
- Task Delegation
- Quality Control
- Staff Management
- Quality Standards
- Health and Safety Regulations
- Food Safety Compliance
- Staff Motivation
- Employee Scheduling
- Emergency Procedures
- Training and mentoring
- Assignment Delegation
- Food costs
- Performance Evaluation
Certification
- Food Handler Certification
- Driver's License
- ServSafe
Willing To Relocate
- Cypress, CA
- Long Beach, CA
- Los Alamitos, CA
Assessments
- Work style: Reliability, Proficient, 03/01/22, Tendency to be reliable, dependable, and act with integrity at work
- Customer focus & orientation, Proficient, 02/01/23, Responding to customer situations with sensitivity
- Retail customer service, Proficient, 03/01/22, Responding to customer situations in a retail setting
- Supervisory skills: Motivating & assessing employees, Proficient, 03/01/22, Motivating others to achieve objectives and identifying improvements or corrective actions
- Attention to detail, Proficient, 03/01/23, Identifying differences in materials, following instructions, and detecting details among distracting information
Quote
There’s no shortage of remarkable ideas, what’s missing is the will to execute them.
Seth Godin
Timeline
Grocery Clerk
WinCo Foods
05.2022 - 07.2023
General Manager
Round Table Pizza
03.2022 - 03.2023
Amazon Fresh Associate
Amazon
12.2021 - 02.2022
FOH Manager
Buffalo Wild Wings
08.2021 - Current
Bartender/Server/Manager
Barts Pub
01.2008 - 02.2018
Food server/General manager
The Phoenix Club
05.2003 - 08.2008
Foods server/ Queen in show
Medieval Times
06.1996 - 10.2002
12 in Data Science - undefined
David Starr Jordan Senior High School