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Associate Principal Engineer

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Customer service representative with over 8 years of experience in telephone support, technical assistance, and comprehensive customer care. Expertise in data management and proficiency in Microsoft Office and various customer service software contribute to efficient and accurate service delivery. Recognized for exceptional organizational skills and a strong work ethic, consistently driving improvements in customer satisfaction and operational processes. Committed to fostering positive relationships and enhancing the overall customer experience through effective communication and problem-solving abilities.

As manager of Permit Administration, I oversee the work and performance of 24 management and hourly employees in a fast-paced street construction and project management environment. With over 30 years of experience, I have a proven track record of delivering outstanding results in productivity through process improvement, cost management and customer experience.
I am passionate about developing high performing teams, giving them the tool and confidence to take ownership of their responsibilities to execute win-win solutions. I leverage my academic and professional experience working with cross functional teams to mentor, coach and provide vision to my direct and indirect reports as well as colleagues in other departments.

Strategic Culinary Leader | 12+ Years Driving Excellence in Upscale & High-Volume Operations

Highly accomplished culinary professional with a proven ability to execute an Executive Chef’s vision and deliver consistent, world-class dining experiences. Expert in fine dining standards, refined plating, advanced knife and butchery techniques, and uncompromising compliance with health and safety regulations.
Recognized for optimizing kitchen systems and workflows to maximise efficiency, profitability, and guest satisfaction. Demonstrates strong leadership in mentoring and motivating high-performing culinary teams, fostering collaboration, and ensuring operational excellence at scale.

Passionate about seasonal menu innovation and meticulous attention to detail across every station. Known for adaptability and reliability in dynamic, fast-paced environments, with a track record of driving results through menu development, inventory management, and strategic resource allocation.

Results-driven law enforcement executive with 29+ years of progressive leadership experience overseeing complex security, safety, and operational environments. Proven ability to lead diverse teams, manage risk, and coordinate high-stakes incident response while maintaining the highest standards of ethics, compliance, and accountability. Recognized for calm, decisive leadership under pressure and for building trusted partnerships with government, community, and private-sector stakeholders. Seeking a post-retirement security leadership role where operational expertise and executive judgment add immediate value.

I am creative and an experienced team member of a successful hair salon, but I am looking for more. I want to elevate my creativity and experience into the marketing, social media, and product distribution fields.

Dedicated professional with experience in financial management, client relations and team collaboration. Renowned for strong attention to detail and effective communication. Eager to contribute to organization's success and further develop professional skills.

Seasoned Executive Legal Assistant/ Paralegal, years of experience and the ability to manage and prioritize tasks for multiple attorneys and supervise support staff with diligent legal professional skills in drafting pleadings, e-discovery, court filings, managing calendars, client audits, organized case management, and work delegation.

Law student and Legal Assistant with hands-on experience supporting attorneys and legal teams in case preparation, legal research, and document management. Experienced in academic legal clinics and professional legal environments, with a strong understanding of procedural law. Detail-oriented, highly organized, and skilled in handling confidential information, coordinating case files, and supporting legal operations in fast-paced settings. Seeking to contribute as a Legal Assistant or Paralegal in a U.S.-based legal team.

Personable and organized with strong ability to manage legal documentation and assist in research and case preparation, accounting, and restaurant management. Holds solid understanding of legal terminology and procedures, combined with proficiency in document management software and Microsoft Office, Quickbooks, and restaurant point of sales systems and operations. Committed to providing comprehensive support to legal teams, offices, and restaurants ensuring efficiency and accuracy in all tasks.

DONNA MARIE COZZI

Summary

Overview

Work History

Legal Assistant

Secretary/Receptionist to President

Secretary to Director

Cash Register

Cash Register

Education

Graduate Certificate - Secretarial with Shorthand

Associate - Court Reporter, Courtroom Procedure

Associate of Arts - Biology Major

Skills

Seasonal Work

Timeline

Cash Register

Cash Register

Legal Assistant

Secretary/Receptionist to President

Secretary to Director

Graduate Certificate - Secretarial with Shorthand

Associate - Court Reporter, Courtroom Procedure

Associate of Arts - Biology Major

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