DONNA MARIE PAIGE PEARSON
COLONIAL BEACH,VA
Summary
Highly motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adapt at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Officer
Naval Support Activity South Potomac, Police Department
Dahlgren, VA
02.2022 - Current
- Maintain Department of Defense (DOD) Common Access Card (CAC)
- Conducted investigations into serious and organized crime activities
- Monitored surveillance operations to detect criminal activity on installation
- Interviewed witnesses and suspects in order to obtain information relevant to criminal cases
- Provided security for high-profile individuals, events, and locations
- Enforced Federal Laws
- Assessed potential threats to public safety and national security
- Responded to emergency calls from the public regarding criminal activity or suspicious behavior
- Prepared detailed reports of investigations
- Interpreted and enforce directives, rules, and regulations on military installation
- Participated in community policing initiatives such as neighborhood watch programs
- Developed strategies with other law enforcement agencies for the prevention of crime
- Serve as a member of the Entry Control Point (ECP) that conducts private and commercial vehicle inspections
- Respond to emergency situations to implement security protocol and regulations
- Participated in training exercises related to active shooter situations and hostage rescue scenarios
- Evaluated evidence collected at crime scenes including weapons and drugs
- Provided instruction on proper use of firearms and other police equipment
- Operated specialized police vehicles
- Managed a team of officers during large scale operations or special events
- Organized educational seminars on topics related to law enforcement procedures
- Maintained updated records of all arrests made by members of the department
- Created and filed reports to document investigative activities
- Coordinated security operations, equipment and personnel to protect employees and property
- Used defined research procedures to identify and resolve issues
- Supported positive relationships between community leaders and general public by demonstrating courteous and cooperative behavior when interacting with citizens and visitors
- Saved time through effective emergency issue resolution
- Assisted personal without access of the base and reverted them to pass and I.D. or deny access
- Inspected/Searched vehicles
Hairstylist/Receptionist
Naval Surface Welfare Center Navy Exchange, Barber
Dahlgren, Virginia
10.2021 - 02.2022
- Maintained Department of Defense (DoD) Common Access Card (CAC)
- Strong customer service skills
- Knowledge of the functions, procedures, and operations of NEX COM
- Upheld the standards of sanitation and sterilization as directed by law as well as the NEX policies and procedures
- Receive and maintain client log book
- Ability to organize and plan inventory
- Manage clients questions and needs to satisfaction
- Ability to follow written and oral instructions
- Phone skills include effective communication, interpersonal skills and the ability to incorporate appropriate phone etiquette
- Ability to access problems and solve independently
- Oral and written communications
- Well-respected by peers, clients, and management.
- Provided consultations to clients about their desired hairstyle and hair care needs
- Maintained cleanliness of work station by sanitizing tools and equipment between uses
- Assisted other stylists with busy periods in the salon
- Recommended products to clients based on their individual needs
- Demonstrated knowledge of health and safety regulations in the workplace
- Collaborated with other beauty professionals on projects related to hairstyling
Shipping and Receiving Lead
Pins N Rockets Inc
Fredericksburg, VA
11.2020 - 10.2021
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services
- Inspected products daily before distribution and took a note of any damaged or potentially unstable products
- Reduced expenses by 20% by carefully monitoring warehouse costs
- Demonstrated leadership by making improvements to work processes and helping to train others
- Understood and followed oral and written directions
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
- Leveraged an extensive understanding of inventory management systems and Excel to develop accurate product analysis summaries
- Prioritized and organized tasks to efficiently accomplish service goals
- Identified needs of customers promptly and efficiently
- Managed and maintained inventory systems by facilitating upgrades to related databases and software
- Planned and completed group projects, working smoothly with others
- Assisted with customer requests and answered questions to improve satisfaction
- Approached customers and engaged in conversation through use of effective interpersonal and people skills
- Maintained updated knowledge through continuing education and advanced training
- Exceeded customer satisfaction by finding creative solutions to problems
- Recognized by management for providing exceptional customer service
- Maintained schedule of orders to meet deadlines
- Achieved cost-savings by developing functional solutions to problems
Cosmetologist/Receptionist
Southern Bella Salon/Boutique
Colonial Beach, Virginia
06.2018 - 10.2020
- Service customers with intricate coloring and highlighting techniques
- Assess customer needs and give advice about hair style and color options
- Count and document opening and closing cash amounts daily
- Sanitize tools, restock supplies, and clean entire salon
- Established a strong relationship with client base to generate long term business
- Educated customers on product uses and benefits
- Distributed business cards outside the salon to generate new business
- Performed in home service for elderly clients unable to travel to the salon
- Assisted with special projects assigned by management when required
- Maintained a neat reception area by organizing materials and tidying up beauty stations
- Answered incoming calls, took messages, and transferred calls to other stylist
- Performed data entry tasks into various computer systems accurately and promptly
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies
Barback/Cook Shift Leader
Fraternal Order Of Eagles
Colonial Beach, Virginia
03.2016 - 02.2019
- Experience working as cook and working alongside other employees
- Experience mentoring other kitchen aids and line cooks
- Polite, courteous, and professional with all customers, colleagues, and supervisors
- Commitment to clean, safe, and sanitary practices and working environment
- Managed daily inventory orders
- Familiarity and compliance with state and county food safety regulations and policies
- Able to aid in the lifting of goods and loads
- Cooked food to order following a specific menu
- Stocked cooler with food and beverages and rotated merchandise needed for that day
- Inspected product ensuring that labels are right and that there are no defects.
Hostess/Busser
Hunan Diner Restaurant
Colonial Beach, Virginia
03.2016 - 03.2017
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas
- Completed all side duties as assigned
- Collaborated with waiters in providing food and beverage service to guests in a prompt and professional way
- Maintain flexibility in assuming other roles within company such as dishwasher or server
- Moved used dishes through industrial dish washing equipment efficiently
- Scrubbed floors and equipment to safety standards
- Clean and maintain cook wear and utensils
- Assist with kitchen preparations as needed
- Provided a professional, friendly, and courteous service to all customers.
Education
Diploma - undefined
Colonial Beach High School
06.2018
High School Diploma - Cosmetology
Rappahannock Vocational And Technical School
06.2018
Skills
Secret Government Clearance
Service-minded
Quick learner
Time management
Collaborative
Quality customer service
Communication
Technical skills
Organizational skills
Certification
- Licensed Cosmetologist, Virginia
- Non-Lethal Weapons Oleoresin Capsicum (OC) Initial Training
- CPR and First Aid
- Emergency Vehicle Operations Course (EVOC)
Community Service
- Former Member Of Colonial Beach Fire Department
Timeline
Officer
Naval Support Activity South Potomac, Police Department
02.2022 - Current
Hairstylist/Receptionist
Naval Surface Welfare Center Navy Exchange, Barber
10.2021 - 02.2022
Shipping and Receiving Lead
Pins N Rockets Inc
11.2020 - 10.2021
Cosmetologist/Receptionist
Southern Bella Salon/Boutique
06.2018 - 10.2020
Barback/Cook Shift Leader
Fraternal Order Of Eagles
03.2016 - 02.2019
Hostess/Busser
Hunan Diner Restaurant
03.2016 - 03.2017
Diploma - undefined
Colonial Beach High School
High School Diploma - Cosmetology
Rappahannock Vocational And Technical School