Donna Marshall
Bishop,GA
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
15
15
years of professional experience
Work History
Student
Oconee School Of Massage Therapy
01.2024 - 05.2024
- Utilized deep tissue, Swedish and myofascial massage therapy techniques to provide options to customers.
- Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
- Provided custom massage treatments to clients, tailored to individual needs and preferences.
- Developed strong rapport with clients by actively listening to their concerns and providing empathetic care during sessions.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Maintained accurate and up-to-date client records.
- Gained valuable hands-on experience in various massage modalities, building foundation for future career growth.
- Provided clear, concise instructions to clients to prepare for massage services.
- Assessed medical histories and conditions of clients to determine contraindications to massage services.
- Received consistent positive reviews from clients for professionalism, attention to detail, and effective therapeutic techniques used in sessions.
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Maintained clean, safe, and inviting environment for clients by adhering to strict sanitation protocols and organizing equipment.
Store Manager
Secure Care
01.2017 - 12.2023
- Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Developed and implemented successful staff incentive programs to motivate employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Assisted in recruiting, hiring and training of team members.
- Reported issues to higher management with great detail.
Elementary School Teacher
Dove Creek Elementary
08.2009 - 07.2015
- Developed problem-solving and critical-thinking skills by presenting challenges to boost self-esteem and performance.
- Assessed student learning progress and comprehension with routine tests and standardized examinations.
- Created and presented clever lessons to engage students and focus on core subjects necessary for personal and academic growth.
- Evaluated and assessed student progress regularly, providing constructive feedback and adapting teaching methods accordingly.
- Organized extracurricular activities such as field trips and special events, enriching overall educational experience for all students involved.
- Provided warm, supportive environment for developing academic, social, and emotional growth.
- Served as liaison between school administration and families during parent-teacher conferences, ensuring clear communication about expectations and areas of improvement for each child.
- Taught lessons encompassing skill-building activities in speaking, writing, reading and listening.
- Worked effectively in fast-paced environments.
Education
Bachelor of Science - Education
University of Georgia
Athens, GA05.2007
Skills
- Time Management
- Entrepreneurial Mindset
- Self-Regulation
- Quantitative Reasoning
- Team building
- Calm Under Pressure
- Critical Thinking
- Organization
- Flexible and Adaptable
- Punctual and Reliable
Timeline
Student
Oconee School Of Massage Therapy
01.2024 - 05.2024
Store Manager
Secure Care
01.2017 - 12.2023
Elementary School Teacher
Dove Creek Elementary
08.2009 - 07.2015
Bachelor of Science - Education
University of Georgia
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