Donna Marshall
Mill Creek
Summary
Operations Professional Recruiting and Staffing Executive
Overview
13
13
years of professional experience
Work History
CEO
Temporary Staffing Firm
- Revenue Generation - Increased sales from $100,000 to $7.5 MILLION.
- Account Development – Negotiated business contracts and secured commercial contracts with a strong emphasis in sourcing, sales and negotiating to new and existing accounts with primary goal to increase gross profit or current mark up. Train and motivate internal staff on sales, customer service and hire key people to develop sales and service and promote top producers whom increase branch revenue.
- Market Penetration - Design and implement systems for marketing and operations to insure productive workflow. Set goals and motivate internal staff through training, daily objectives and incentives with clearly defined sales objectives for reaching projected goals.
- Responsibilities:
- Anticipate needs and allocate recruiting resources and requisition loads to ensure a high level of customer service to HR and hiring managers.
- Monitor and measure the satisfaction of clients in order to respond to escalated client concerns and be proactive about preventing future issues
- Act as a consultative business partner by knowing the labor market and the client’s needs in order to provide exceptional recruitment consulting strategies
- Coach and counsel recruiters on sourcing techniques, recruitment strategy, process administration and their own consultative ability
- Develop the recruiting team into expert consultants and inspire them to exceed targets
- Work within and manage the recruiters in a metric-driven environment
- Drive continuous process improvements in a demanding and rapidly changing business environment
- Audit the teams’ metrics, process adherence and administrative compliance.
CEO-Commercial Broker
Capstone Commercial NW
01.2013 - Current
- Key responsibilities include creating relationships with multifamily owners to buy and sell assets, building a robust acquisitions pipeline, and sourcing off-market opportunities for various buyers tasked with executing market penetration strategies in specific geographic areas, assisting sellers in promoting their properties, and providing guidance on agreements, mortgages, and market prices. Furthermore, draft legal documents and contracts, coordinate exchanges of ownership, and assist with negotiations between buyers and sellers. fulfilling various marketing functions, such as listing properties and touring properties and arranging viewings. possess a strong understanding of real estate market data to provide consultative advice to clients and prepare opinions of value and offering memorandums. Actively seek new solutions and opportunities to drive revenue growth, continually expand business base through regular client contact, meetings, presentations and secure new business through prospecting, networking, and relationship building. Engage in cold calling to identify potential new clients and maintain updated customer relationship management (CRM) systems.
- Northwest Staffing Solutions, Inc.
- CEO 21 Years
Education
Bachelor of Arts - Human Resources
Seattle University
Seattle01.1989
Skills
- Experience working in a fast paced, intense work culture with the ability to adapt to constant changes
- Demonstrated ability to mentor and guide a large team of Recruiters/Sales Personnel both onsite, offsite and virtually
- Demonstrated ability to build client relationships at all levels of an organization
- Exceptional communication, interpersonal, consultative & negotiation skills
- Knowledge of applicable employment laws
- Strong Sourcing, Selection and Negotiation skills
- Results driven and deadline-oriented
Timeline
CEO-Commercial Broker
Capstone Commercial NW
01.2013 - Current
CEO
Temporary Staffing Firm
Bachelor of Arts - Human Resources
Seattle University