Donna Mason
Little Mountain,SC
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Cerified Ophthalmology Assistant
The Eye Care Center
Columbia, SC
04.2002 - 05.2006
- Provided instruction on contact lens insertion and removal techniques and answered questions regarding contact lens hygiene practices.
- Documented patient histories, test results and treatment plans in electronic health records system.
- Conducted tonometry or tonography tests to measure intraocular pressure.
- Ensured that all equipment was properly calibrated and maintained according to manufacturer guidelines.
- Provided direct assistance to physicians during surgical procedures or exams as needed.
- Instructed and educated patients on prescriptions and provider instructions to optimize treatment plans.
- Conducted follow-ups with patients to evaluate progress, promote continuity of care and improve health outcomes.
- Motivated and supported patients in navigating treatment for chronic eye conditions.
- Analyzed test results and contributed to diagnostic discussions.
- Determined most appropriate tools and treatments for specific eye problems.
- Counseled patients in surgery and treatment plans.
- Wrote, edited, and filed patient medical records, maintaining confidentiality.
- Prepared patients and administered basic eye exam tests.
- Documented patient care by charting patient condition and treatment in records.
- Assisted during in-office surgical procedures and collected ultrasound images.
- Addressed issues noted during preliminary examinations with physician to provide important information and boost appointment success.
- Cleaned and performed minor maintenance on examination equipment and glasses.
- Promoted healthy vision by counseling and educating patients.
- Maintained smooth patient flow throughout facility, promoting efficient overall operations.
- Advised patients on ocular medications, dressings and contact lenses.
- Transferred knowledge by training ophthalmic assistants, technicians and interns.
- Assisted ophthalmologists in performing advanced diagnostic procedures such as slit lamp examinations, fundus photography, fluorescein angiography, and laser treatments.
- Screened patients for issues and eye diseases, checking visual acuity, color plates, pupil dilation and papillary function.
- Communicated effectively with other healthcare professionals regarding patient care needs.
- Administered medications to patients pre-and post-operatively.
- Monitored patient progress during follow-up visits and reported any changes to the physician immediately.
- Linked vision-impaired patients to social services programs and entitlements to improve quality of living.
- Educated patients about eye diseases, their diagnosis and treatment options available to them.
Optician Assistant
Optometric Eye Care Center
Newberry, SC
11.1995 - 03.2002
- Inspected finished eyeglasses for accuracy prior to providing them to patients.
- Repaired broken frames using specialized tools such as screwdrivers or pliers.
- Evaluated prescriptions along with clients' work and personal visual requirements.
- Dispensed eyeglasses per prescription specifications utilizing lensometer equipment.
- Assisted optometrists with patient exams, including taking measurements, administering diagnostic tests, and fitting frames.
- Explained warranties and return policies associated with eyewear purchases to customers.
- Educated customers on the benefits of different lenses and frames available.
- Provided advice on frame style selection according to individual facial features or personal preferences.
- Filled out paperwork for insurance claims and verified coverage information with insurance companies.
- Demonstrated proper insertion of contact lenses to patients.
- Assisted with lens and glasses creation and packaging.
- Checked frame alignment using optical tools and made minor adjustments as needed.
- Delivered products to customer locations on time.
- Achieved cost-savings by developing functional solutions to problems.
Medical Assistant
Pinner Clinic,PA
Peak, SC
06.2006 - Present
- Measured vital signs and took medical histories to prepare patients for examination.
- Administered injections, medications and treatments as directed by the physician.
- Organized charts, documents and supplies to maintain team productivity.
- Registered new patients into practice management software program accurately entering demographic information.
- Scheduled appointments for patients via phone and in person.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Conducted insurance verification and pre-certification and pre-authorization functions.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Administered rapid tests for COVID and strep to help clinical staff assess conditions.
- Communicated with pharmacies for prescription refills on behalf of supervising physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Performed preliminary physical tests to accurately record results in patient history summary.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Operated electrocardiogram (EKG) to administer diagnostic tests.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Positioned patients properly during examination or treatment for comfort and safety.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Labeled and completed lab requisitions using ICD and CPT coding.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Organized patient charts before each day's clinic sessions began.
- Collaborated with local pharmacies to resolve and clarify issues with patient medication.
- Changed dressings on wounds to prevent infection and check for healing.
- Collected samples from patients for laboratory testing purposes.
- Responded to patient callbacks and phone-in prescription refill requests.
- Followed principles of asepsis and infection control to meet patient safety guidelines.
- Educated patients on healthcare topics such as nutrition and disease prevention methods.
- Administered medications under physician's supervision.
- Educated patients about medications, procedures and physician's instructions.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Provided assistance to medical staff in performing minor surgical procedures.
- Contacted medical facilities to schedule patients for admission.
- Cleaned and maintained medical equipment following procedures and standards.
- Documented notes during patient visits.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Explained treatment procedures and physicians' instructions.
- Completed day-to-day duties accurately and efficiently.
Education
High School Diploma -
Mid-Carolina High School
Prosperity, SC06-1991
Some College (No Degree) - Respiratory Therapy Assistant
Midlands Technical College
West Columbia, SCSkills
- PHLEBOTOMY
- ASSIST IN SURGICAL PROCEDURES
- Data Entry
- Patient Scheduling
- HIPAA Compliance
- Patient-Focused Care
- Medical Terminology
- Patient Toileting
- OB/GYN Procedures
- Electrocardiography (EKG)
- Infection Control Procedures
- Patient-Handling Equipment
- Calm and Level-Headed Under Duress
- Patient Assessments
- Equipment Sterilization
- Quick Problem Solver
- Electronic Medical Records
- Diagnostic Procedures
- Chronic Disease Management
- Patient Skin and Nail Care
- Communicating With Patient Families
- Sterile Technique
- Compassionate
- Immunization Administration
- Clinical Applications
- Medical Transcription
- Vital Sign Monitoring
- Understands Mobility Assistance Needs
- Medical Procedures
- Venipuncture and Phlebotomy
- Pulmonary Function Tests (PFTs)
- Respiratory Equipment Utilization
- EKG Set up and Monitoring
Certification
- CERTIFIED OPHTHALMIC ASSISTANT
- CPR CERTIFICATION
Accomplishments
- INSTRUMENTAL IN QUALITY CARE MANAGEMENT PROGRAM EARNING THOUSANDS OF DOLLARS FOR OUR OFFICE.
Languages
English
Full Professional
Timeline
Medical Assistant
Pinner Clinic,PA
06.2006 - Present
Cerified Ophthalmology Assistant
The Eye Care Center
04.2002 - 05.2006
Optician Assistant
Optometric Eye Care Center
11.1995 - 03.2002
High School Diploma -
Mid-Carolina High School
Some College (No Degree) - Respiratory Therapy Assistant
Midlands Technical College
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