Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Donna M Bonino

New York,New York

Overview

26
26
years of professional experience

Work History

Associate Director – HR Business Partner

Verizon
02.2024 - Current
  • Lead a team of HR Business Partners to provide strategic HR Leadership to the West and South Access Engineering & Operations Network teams, directly supporting 2 Vice Presidents and overall client group of 2,500 employees.
  • Collaborate with business leaders to effectively lead and support change, evaluate their organizations, identify trends and understand the vision for their teams based on changing business objectives.
  • Coach senior business leaders to lead performance effectively
  • Collaborate with Sr. Leadership to develop action plans based on employee feedback from employee surveys to create a culture of inclusion and action.
  • Lead, coach, engage and motivate a team of 4 HR Business Partners to deliver a strong client experience
  • Lead annual and quarterly talent initiatives for client group including talent calibration, succession planning and talent development.
  • Offer advice on ethics, compliance and employee relations issues, conduct escalated internal investigations and review employment decisions with input from business leaders, Employee Relations and Legal teams.
  • Partner with talent acquisition to define and implement a strategic approach and workforce plan to address talent needs and support the company’s commitment of a diverse workforce.

Sr. Manager – HR Business Partner

Verizon
08.2022 - 02.2024
  • Led the HR function for 4 Vice President Teams in the Technology Product Development organization as well as the VZConnect Team, including; organization design, business transformation, employee engagement, culture, diversity, and equity & inclusion.
  • Collaborated with business leaders to effectively lead and support change, evaluate their organizations, identify trends and understand the vision for their teams based on changing business objectives.
  • Coached senior leaders, managers, and front-line employees.
  • Collaborate with Sr. Leadership to develop action plans based on employee feedback from focus group meetings and employee surveys to create a culture of inclusion and action.
  • Lead annual and quarterly talent initiatives for client group including talent calibration, succession planning and talent development.
  • Conduct internal investigations and review employment decisions with input from business leaders, Employee Relations and Legal teams.
  • Partner with talent acquisition to define and implement a strategic approach and workforce plan to address talent needs and support the company’s commitment of a diverse workforce.

Sr. Manager – HR Business Partner

Verizon
01.2019 - 01.2022
  • Led the HR function for a market sales organization including; organization design, business transformation, change management, leadership development, employee engagement and culture, performance management, employee relations, talent management, recruiting and training.
  • Collaborated with business leaders to effectively lead and support change to accelerate the speed of adoption.
  • Led the design and transformation of a Business Sales Market spanning 24 states with up to 2,000 employees generating up to $4 billion in annual revenue.
  • Worked with business leaders to evaluate their organizations, identify trends and understand the vision for their teams based on changing business objectives.
  • Facilitated monthly performance calibration meetings with leadership.
  • Collaborated with Sr. Leadership to develop action plans based on employee feedback from focus group meetings and employee surveys.
  • Mentored individuals participating in leadership and HR development programs.

Manager – HR Business Partner

Verizon
01.2014 - 01.2019
  • Led all HR functions including; performance management, leadership development, business transformation and change management, employee engagement, culture, employee relations, talent management, training, and recruiting for Business Customer Support Organization supporting Enterprise Accounts.
  • Partnered with Sr. Leadership to define business objectives and deliver performance results.
  • Recommended development activities based on feedback received in focus group meetings and surveys.
  • Mentor to individuals participating in leadership development programs.
  • Collaborated with and coached business leaders to effectively lead and support change to accelerate the speed of adoption.
  • Delivered a wide variety of coaching to senior leaders, managers, and front line employees on all topics including performance management.
  • Led annual talent management initiatives for client group including succession planning and talent development.
  • Worked with business leaders to evaluate their organizations, identify trends and understand the vision for their teams based on changing business objectives.
  • Conducted internal investigations and as a result, made employment decisions with input from business leaders, Employee Relations and Legal teams.
  • Collaborated with Sr. Leadership to assess culture and identify plans and activities to enhance culture for maximum results.
  • Recommended, design and executed training to client groups as needed.
  • Partnered with managers and talent acquisition team to develop sourcing opportunities to support the company’s commitment to a diverse workforce.
  • Led a team of direct reports in different geographic areas.

Manager/Consultant - HR Business Partner (Customer Service, Retail, B2B Sales)

Verizon
01.2000 - 01.2014
  • Provided comprehensive Human Resource support to Sales, Customer Service, and Core call centers in multiple locations including; employee relations, business transformation, recruiting, job evaluation and training.
  • Consulted with and advised business leaders and front-line employees on performance, conduct, employee engagement, organization change, and career development.
  • Partnered with managers to develop hiring strategies to fill open positions at all levels.
  • Analyzed compensation and consulted with managers on compensation decisions including promotions, equity and employee retention.
  • Conducted internal investigations, consulted with management on performance issues and participated in the creation of the Performance Management process. Responded to compliance and employee relations issues.
  • Delivered training including; new hire orientation, civil treatment, sexual harassment, performance improvement, leadership, coaching, compensation, benefits, and interviewing skills.
  • Managed Regional Initiatives including; recognition, retention, diversity, and union awareness.

Education

BS - Human Resource Development

Oakland University
Rochester, Michigan

Skills

  • Project management
  • Strategic leadership
  • Analytical thinking
  • Coaching and mentoring

Affiliations

Society for Human Resource Management (SHRM)

Timeline

Associate Director – HR Business Partner

Verizon
02.2024 - Current

Sr. Manager – HR Business Partner

Verizon
08.2022 - 02.2024

Sr. Manager – HR Business Partner

Verizon
01.2019 - 01.2022

Manager – HR Business Partner

Verizon
01.2014 - 01.2019

Manager/Consultant - HR Business Partner (Customer Service, Retail, B2B Sales)

Verizon
01.2000 - 01.2014

BS - Human Resource Development

Oakland University

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Donna M Bonino