DONNA MCCALL

Assisted customers via phone, email and other communication channels. Supported customers by answering questions about products, placing orders, providing order and shipment information and assisted with any issues that a customer or gift recipient may have reported.

• Facilitated personal hygiene management, feeding and ambulation.
• Responded to patient requests for supplies and personal comfort items such as extra blankets.
• Expedited response times to call lights, boosting overall patient satisfaction levels during their stay at the facility.
• Helped patients with self-feeding and assisted feeding, based on individual needs.

• Facilitated personal hygiene management, feeding and ambulation.
• Responded to patient requests for supplies and personal comfort items such as extra blankets.
• Expedited response times to call lights, boosting overall patient satisfaction levels during their stay at the facility.
• Helped patients with self-feeding and assisted feeding, based on individual needs.

• Cared for patients in their homes
• Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
• Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
• Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
• Maintained a clean and safe home environment for patients, reducing falls and accidents.

• Facilitated personal hygiene management, feeding and ambulation.
• Responded to patient requests for supplies and personal comfort items such as extra blankets.
• Expedited response times to call lights, boosting overall patient satisfaction levels during their stay at the facility.
• Helped patients with self-feeding and assisted feeding, based on individual needs.

• Cared for patients in their homes
• Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
• Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
• Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
• Maintained a clean and safe home environment for patients, reducing falls and accidents.
• Assisted clients with daily living activities, enhancing their independence and quality of life.

• Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
• Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
• Disinfected and mopped bathrooms to keep facilities sanitary and clean.

• Enhanced vendor relationships through timely and accurate payment processing, improving communication and trust.
• Reviewed vendor invoices for appropriate documentation and validity prior to payment.
• Maintained good working relationships with vendors and resolved disputes.
• Maintained organized filing systems for all Accounts Payable documentation, allowing for easy retrieval during audits or reviews as needed.
• Managed and responded to correspondence and inquiries from customers and vendors.

• Managed and responded to correspondence and inquiries from customers and vendors.
• Contributed to year-end closing process by ensuring all outstanding payables were accurately recorded and settled promptly.
• Maintained compliance with internal controls and external regulations related to accounts payable processes.
• Ensured timely payments for all invoices, maintaining strong relationships with vendors and suppliers.
• Matched purchase orders with invoices and recorded necessary information.
• Reduced invoice processing time with accurate data entry and timely vendor communication.