Donna McCullough
St. Albans
Summary
Dynamic Traffic Supervisor with NYPD Traffic, skilled in enhancing public safety through strategic enforcement and incident response coordination. Proven expertise in traffic supervision and strong communication skills, optimizing ticket processing and ensuring compliance. Recognized for effective teamwork and mentoring, contributing to improved traffic flow and safety compliance.
Overview
12
12
years of professional experience
Work History
Traffic Supervisor
NYPD Traffic
Queens, NY
03.2023 - Current
- Implemented traffic regulation enforcement strategies to enhance public safety.
- Executed routine vehicle inspections to ensure adherence to parking ordinances.
- Facilitated accident investigations by gathering evidence and documenting findings.
- Administered citations and warnings to violators while ensuring meticulous documentation of incidents.
- Enhanced traffic flow through strategic enforcement of parking regulations and issuance of citations to violators.
- Oversaw meticulous record-keeping by maintaining a comprehensive daily log of activity violations and incidents.
- Optimized ticket processing operations through electronic citation issuance to enhance efficiency and accuracy.
- Oversaw traffic violation monitoring and issued citations as warranted.
Traffic Intersection Agent
NYPD Traffic
New York, NY
12.2015 - 03.2023
- Enforced traffic regulations to ensure public safety and compliance.
- Assisted in directing vehicular flow during peak hours to minimize congestion.
- Observed and documented traffic incidents for accurate reporting and analysis.
- Collaborated with law enforcement personnel to address traffic violations effectively.
- Utilized communication equipment to coordinate responses during emergencies or accidents.
- Participated in training sessions on updated traffic laws and best practices for enforcement.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
Traffic Enforcement Agent
NYPD Traffic
Queens, NY
05.2014 - 12.2015
- Implemented traffic regulation enforcement strategies to enhance public safety.
- Executed routine vehicle inspections to ensure adherence to parking ordinances.
- Facilitated accident investigations by gathering evidence and documenting findings.
- Administered citations and warnings to violators while ensuring meticulous documentation of incidents.
- Enhanced traffic flow through strategic enforcement of parking regulations and issuance of citations to violators.
- Oversaw meticulous record-keeping by maintaining a comprehensive daily log of activity violations and incidents.
- Optimized ticket processing operations through electronic citation issuance to enhance efficiency and accuracy.
- Oversaw traffic violation monitoring and issued citations as warranted.
Education
Bachelor of Science - Business Administration And Management
York College
Jamaica, NY06.1994
Skills
- Strong communication skills
- Traffic management expertise
- Collaborative teamwork
- Staff training and development
- Incident response coordination
- Performance monitoring
- Safety compliance awareness
- Two-way radio proficiency
- Valid state driver's license
- Radio communication
- Teamwork
- Teamwork and collaboration
- Reliability
- Worker supervision
- Excellent communication
- Organizational skills
- Team collaboration
- Team leadership
- Effective communication
- Adaptability and flexibility
- Decision-making
- Vehicle inspection
- Self motivation
- Professionalism
- Mentoring and training
Timeline
Traffic Supervisor
NYPD Traffic
03.2023 - Current
Traffic Intersection Agent
NYPD Traffic
12.2015 - 03.2023
Traffic Enforcement Agent
NYPD Traffic
05.2014 - 12.2015
Bachelor of Science - Business Administration And Management
York College