Summary
Overview
Work History
Education
Skills
Timeline
Generic

Donna McCullough

St. Albans

Summary

Dynamic Traffic Supervisor with NYPD Traffic, skilled in enhancing public safety through strategic enforcement and incident response coordination. Proven expertise in traffic supervision and strong communication skills, optimizing ticket processing and ensuring compliance. Recognized for effective teamwork and mentoring, contributing to improved traffic flow and safety compliance.

Overview

12
12
years of professional experience

Work History

Traffic Supervisor

NYPD Traffic
Queens, NY
03.2023 - Current
  • Implemented traffic regulation enforcement strategies to enhance public safety.
  • Executed routine vehicle inspections to ensure adherence to parking ordinances.
  • Facilitated accident investigations by gathering evidence and documenting findings.
  • Administered citations and warnings to violators while ensuring meticulous documentation of incidents.
  • Enhanced traffic flow through strategic enforcement of parking regulations and issuance of citations to violators.
  • Oversaw meticulous record-keeping by maintaining a comprehensive daily log of activity violations and incidents.
  • Optimized ticket processing operations through electronic citation issuance to enhance efficiency and accuracy.
  • Oversaw traffic violation monitoring and issued citations as warranted.

Traffic Intersection Agent

NYPD Traffic
New York, NY
12.2015 - 03.2023
  • Enforced traffic regulations to ensure public safety and compliance.
  • Assisted in directing vehicular flow during peak hours to minimize congestion.
  • Observed and documented traffic incidents for accurate reporting and analysis.
  • Collaborated with law enforcement personnel to address traffic violations effectively.
  • Utilized communication equipment to coordinate responses during emergencies or accidents.
  • Participated in training sessions on updated traffic laws and best practices for enforcement.
  • De-escalated and resolved customer complaints with punctual, polite and professional service.

Traffic Enforcement Agent

NYPD Traffic
Queens, NY
05.2014 - 12.2015
  • Implemented traffic regulation enforcement strategies to enhance public safety.
  • Executed routine vehicle inspections to ensure adherence to parking ordinances.
  • Facilitated accident investigations by gathering evidence and documenting findings.
  • Administered citations and warnings to violators while ensuring meticulous documentation of incidents.
  • Enhanced traffic flow through strategic enforcement of parking regulations and issuance of citations to violators.
  • Oversaw meticulous record-keeping by maintaining a comprehensive daily log of activity violations and incidents.
  • Optimized ticket processing operations through electronic citation issuance to enhance efficiency and accuracy.
  • Oversaw traffic violation monitoring and issued citations as warranted.

Education

Bachelor of Science - Business Administration And Management

York College
Jamaica, NY
06.1994

Skills

  • Strong communication skills
  • Traffic management expertise
  • Collaborative teamwork
  • Staff training and development
  • Incident response coordination
  • Performance monitoring
  • Safety compliance awareness
  • Two-way radio proficiency
  • Valid state driver's license
  • Radio communication
  • Teamwork
  • Teamwork and collaboration
  • Reliability
  • Worker supervision
  • Excellent communication
  • Organizational skills
  • Team collaboration
  • Team leadership
  • Effective communication
  • Adaptability and flexibility
  • Decision-making
  • Vehicle inspection
  • Self motivation
  • Professionalism
  • Mentoring and training

Timeline

Traffic Supervisor

NYPD Traffic
03.2023 - Current

Traffic Intersection Agent

NYPD Traffic
12.2015 - 03.2023

Traffic Enforcement Agent

NYPD Traffic
05.2014 - 12.2015

Bachelor of Science - Business Administration And Management

York College