Summary
Overview
Work History
Education
Skills
Certification
Assessments
References
Timeline
Generic

Donna Mccurry

Douglas,GA

Summary

With a proven track record at UF Health, I excel in patient care coordination and financial accounting, ensuring seamless healthcare access. My expertise in EMR software, coupled with unparalleled customer service excellence, has significantly enhanced patient satisfaction. I adeptly balance technical skills with empathetic patient interactions, making a tangible difference in healthcare administration. Successful health information professional accomplished in maintaining complex and comprehensive records systems. Enhanced operations by identifying and recommending upgrades. Fully versed in medical terminology and code classifications. Astute professional brings strong background in health records and information management. Focused on security and performance in face of changing industry demands and regulations. Analytical in approaching database and recordkeeping problems to identify optimal improvements. Skilled Patient Registration Specialist with background in healthcare administration. Experience includes patient intake, insurance verification, data entry, and maintaining patient records. Strengths lie in communication, organizational skills, and adaptability to fast-paced environments. Past roles have demonstrated success in improving registration processes and enhancing patient satisfaction. Compassionate Patient Registration Specialist known for high productivity and efficiently completing tasks. Possess specialized skills in patient data management, insurance verification, and confidentiality adherence. Excel in communication, empathy, and problem-solving to enhance patient satisfaction and streamline registration processes. Detail-focused professional in health information management, known for high productivity and efficiency in task completion. Skilled in electronic health records (EHR) management, medical coding, and data analysis. Excel at communication, teamwork, and problem-solving to enhance organizational operations and patient care quality. Highly skilled in managing and organizing health information data, with background as Health Information Technologist and Medical Registrar. Demonstrated ability to ensure the accuracy, accessibility, and security of patient health information. Strong in applying coding systems to patient records for billing and analysis purposes, contributing to efficient healthcare delivery. Improved record-keeping processes in previous roles, enhancing data retrieval times and ensuring compliance with regulatory standards. Knowledgeable Patient Registration Representative highly proficient in coordinating smooth admissions and appointment registrations. Well-versed in current codes and insurance procedures. Detail-oriented in building and updating files. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Outgoing student pursuing flexible part-time employment with weekend and evening shift options. Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments. Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success. Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Qualified Accounting Clerk with distinguished history of accuracy and professionalism in financial management. Offering careful documentation and mathematical skills to challenging position. Trained. Ambitious professional with proven expertise in account reconciliation, payroll, and expense tracking. Skilled at updating accounts and producing reports to keep records accurate and support strategic planning. Experienced in diverse administrative areas and accounting management principles. Motivated professional familiar with processing payments and invoices. Hardworking team player with in-depth understanding of accounting standards and procedures. Quality-driven professional with several years of comprehensive experience working with teammates to support accounting functions. Accurately inputs data and records day-to-day transactions. Solid understanding of basic bookkeeping and accounts payable and receivable. Detail-oriented accounting assistant bringing several years of experience in the accounting landscape. Skilled in account management, expense reports and invoice reconciliation. Hard-working and proactive with solid foundation of trustworthy and dependable performance. Detail-focused Accounting Clerk known for high productivity and efficient task completion. Specialized in financial reconciliation, ledger maintenance, and accounts payable/receivable management. Excel in time management, problem-solving, and adaptability, ensuring smooth financial operations and support to team members. Detail-focused Accounting Clerk with notable experience in managing accounts payable and receivable, processing invoices, and conducting financial reports. Strong analytical skills coupled with competency in performing reconciliations and maintaining accurate records. Proven ability to implement efficient accounting practices that result in improved operational efficiency. Highly organized in handling accounting needs and clerical support. Knowledgeable about requirements and regulations, taxation law, and accounting processes. Skilled with accounting software and quick to learn new processes. Competent and detail-oriented Accounting Assistant well-versed in accounts payable and receivable management, financial forecasting, budgets, and payroll. Talented in identifying and correcting errors for impeccable accuracy. Committed to achieving team objectives and driving company development. Proactive communicator with solid foundation of trustworthy and dependable performance. Skilled in bookkeeping, accounting, and auditing with background in managing accurate financial records and preparing reports. Known for strong analytical skills and ability to improve processes leading to increased efficiency. Demonstrated success in reconciling accounts and ensuring compliance with financial policies. Committed to maintaining the confidentiality of financial data, and contributing to team success through hard work and attention to detail. Detailed accounting assistant with several years of hands-on experience assisting with handling various accounting duties and procedures. Well-educated in reconciliation, bookkeeping and revenue recognition. Innovative collaborator focused on adding value through measurable outcomes. Supportive Accounting Assistant known for taking initiative to maintain best-in-class accounting services. Proven history of helping modernize offices while maintaining financial recordkeeping.

Overview

41
41
years of professional experience
1
1
Certification

Work History

Patient Registration Specialist

UF Health
The Villages, FL
10.2021 - Current
  • Is responsible for accurately collecting and verifying all patient demographic and insurance information during the registration process, ensuring proper patient access to healthcare services by following established policies and procedures while providing excellent customer service to patients in a timely manner; this includes tasks like scheduling appointments, collecting co-pays, and updating patient records within the electronic health record system
  • Efficiently registered and admitted patients, ensuring accurate and complete demographic information
  • Collaborated with healthcare providers to gather medical history and relevant documentation for patient files
  • Assisted patients with completing required forms and paperwork during the registration process
  • Performed financial counseling for uninsured or under insured patients, offering alternative payment options when necessary
  • Demonstrated strong attention to detail when verifying identification documents during the registration process

Assistant Manager

Buried Treasures
Douglas, GA
08.2020 - 09.2021
  • Purchased inventory, payroll, accounts receivable and payable, assisted customers, loaded/unloaded trucks, assembled furniture
  • Resolved customer complaints or concerns promptly, ensuring high levels of customer service at all times
  • Utilized POS systems effectively to process orders accurately while maintaining a high level of efficiency
  • Maintained accurate records of financial transactions including daily sales reports, invoices, receipts etc
  • Managed cash handling procedures, including opening/closing registers, preparing deposits, and reconciling discrepancies

Patient Registration Specialist

Neurology Center of Excellence
Wildwood, FL
06.2017 - 08.2020
  • Efficiently registered and admitted patients, ensuring accurate and complete demographic information
  • Collaborated with healthcare providers to gather medical history and relevant documentation for patient files
  • Managed high volume of incoming calls from patients, addressing inquiries and scheduling appointments as needed
  • Assisted patients with completing required forms and paperwork during the registration process
  • Performed financial counseling for uninsured or under insured patients, offering alternative payment options when necessary
  • Provided exceptional customer service to enhance patient experience during registration process
  • Demonstrated strong attention to detail when verifying identification documents during the registration process scheduled appointments, processed payments, verified insurance, prepared patient charts, switchboard Supervised employees, scheduled appointments, processed payments, verified insurance, processed payroll, accounts payable /receivable, medical records, prepared patient charts, switchboard, vitals

Night Auditor

Hampton Inn
Douglas, GA
10.2015 - 06.2017
  • Balanced daily reports, made reservations, answered phones, assisted guests with any issues, prepared breakfast
  • Performed nightly audits of hotel financial transactions, ensuring accuracy and compliance with company policies
  • Managed front desk operations during overnight shifts, including guest check-ins and check-outs
  • Resolved customer complaints and issues in a timely manner to ensure guest satisfaction
  • Balanced cash drawers and completed end-of-day accounting procedures accurately
  • Maintained strict confidentiality of guest information in accordance with privacy regulations
  • Coordinated with maintenance personnel to address any facility issues that arose during the night shift

Accounting Clerk

Kiebel Accounting
Tallahassee, FL
03.2011 - 09.2015
  • Maintained records of employee attendance, overtime, insurance and other benefits
  • Processed payroll, made sure records of withholdings were up to date
  • Matched invoices to purchase orders/ delivery receipts
  • Posted payments/reconciled discrepancies in records/accounts
  • Managed refunds, daily deposits, balanced bank statements
  • Performed daily financial transactions, including accounts payable and receivable, ensuring accuracy and timeliness
  • Managed vendor invoices and reconciled discrepancies to maintain accurate financial records
  • Maintained organized filing system for invoices, receipts, and other financial documents
  • Collaborated with team members to reconcile bank statements and resolve any discrepancies
  • Performed account reconciliations and resolved any discrepancies in a timely manner
  • Prepared monthly bank reconciliations to ensure accuracy of cash balances
  • Assisted in the preparation of tax returns by gathering relevant documentation and completing required forms
  • Managed petty cash fund, ensuring proper documentation for all disbursements
  • Provided administrative support to the finance department as needed (e.g., filing, data entry)
  • Served as a backup for other accounting team members during periods of high workload or absence

Sales Secretary

Hillard Homes
Douglas, GA
01.2015 - 08.2015
  • Greeted customers, answered phones, filing, processed loan and title applications, data entry

Liberty Tax Service
Douglas, GA
12.2014 - 04.2015
  • Prepared tax returns, data entry, filing, answered phones, greeted customers, scheduled appointments.

Walmart Stocker, Walmart
Douglas, GA
05.2008 - 02.2011
  • Knowledge of UPC bar code system, inventory control/rotation, handled daily cash transactions, balanced cash drawer
  • Maintained accurate inventory levels by regularly restocking shelves and monitoring product expiration dates
  • Efficiently unloaded delivery trucks and sorted merchandise for easy access and storage
  • Assisted customers in finding items they needed and provided recommendations based on their preferences
  • Performed regular quality checks to identify damaged or expired products, promptly removing them from shelves
  • Managed inventory rotation to minimize waste and ensure freshness of perishable goods

Service Coordinator

Fleetwood Homes
Douglas, GA
08.2004 - 05.2008
  • Spoke with homeowners concerning repair requests, entered data/sales/work orders, scheduled service work, dispatched delivery vehicles, processed contractor payroll.

Accounts Payable/Receivable Clerk

Tecumseh Products
Douglas, GA
06.2002 - 07.2004
  • Matched invoices to purchase orders/delivery receipts
  • Posted payments/reconciled discrepancies in records/accounts
  • Managed refunds, daily deposits, balanced bank statements.

Medical Transcriptionist / Dietary Aide

Coffee Regional Medical Center
Douglas, GA
04.1998 - 05.2001
  • Transcription, prepared food trays, operated cash register, inventory

Bank Teller/Customer Service Representative

Sun Trust Bank
Douglas, GA
09.1995 - 10.1999
  • Handled daily cash transactions, balanced cash drawer
  • Opened new accounts, helped customers solve account problems.

Bank Teller/Customer Service Representative

Citizens National Bank
Leesburg, FL
02.1992 - 08.1995
  • Handled daily cash transactions, balanced cash drawer
  • Opened new accounts, helped customers solve account problems
  • Processed loan applications and credit reports, title work/lien satisfactions.

Medical Receptionist

Radiology Imaging Associates
Leesburg, FL
04.1990 - 02.1992
  • Verified insurance, transcription, scheduled appointments, financial arrangements/collections, arranged refunds, referral letters, updated patient files.

Medical Receptionist / Transcriptionist

Drs Bridges, Hardy & Milstead
Leesburg, FL
06.1984 - 08.1990
  • Verified insurance, transcription, scheduled appointments, financial arrangements /collections, arranged refunds, referral letters, updated patient charts

Education

High School Diploma -

Lee Adult Education Center
Leesburg, FL

Skills

  • Billing
  • Receptionist
  • Skilled Cash Reconciliation
  • Accounts Payable and Receivable
  • Customer Engagement
  • Customer Service Excellence
  • Guest Relations Coordination
  • Front Office
  • Appointment Coordination
  • E-Clinical Systems
  • EClinicalWorks
  • Understanding of Clinical Terminology
  • Financial Accounting
  • Patient Vital Signs Monitoring
  • Employee Benefits Coordination
  • Nightly Financial Reconciliation
  • Health Insurance Verification
  • Patient Care Coordination Experience
  • Medical Front Desk Support
  • Audio Transcription
  • Proficiency in EMR Software
  • Medical Records
  • Data Entry Proficiency
  • Healthcare Appointment Coordination
  • Employee Relations Development
  • Administrative Coordination
  • Understanding of HIPAA Regulations
  • Document Quality Assessment
  • Proficient in Epic Software
  • Professional Phone Communication
  • Self-Driven Initiative
  • Verbal and written communication

Certification

CPR Certification

Assessments

  • Sales Skills: Influence & Negotiation, Familiar, 06/01/19, https://share.indeedassessments.com/share_to_profile/a4fe1ea518073be8d45ed78f22f2bc10
  • Logic & Critical Thinking, Proficient, 08/01/19, https://share.indeedassessments.com/share_to_profile/299104e71417333680577859b1dbaee1eed53dc074545cb7
  • Night Auditor (Hotel), Expert, 08/01/19, https://share.indeedassessments.com/share_assignment/s6lp-l9nty4jdiya
  • Front Desk Agent (Hotel), Expert, 08/01/19, https://share.indeedassessments.com/share_assignment/e381m-psntj8ti-u
  • First Aid, Proficient, 08/01/19, https://share.indeedassessments.com/share_assignment/1xbf9lwkeagmv8yz
  • Written Communication, Familiar, 08/01/19, https://share.indeedassessments.com/share_assignment/duh9ttpzx5j9ggfu
  • Typing, Familiar, 08/01/19, https://share.indeedassessments.com/share_to_profile/fc740f8f3e9b77d33f88a90c7dd22321eed53dc074545cb7
  • Verbal Communication, Proficient, 08/01/19, https://share.indeedassessments.com/share_to_profile/f9fb647fce636ad1db27cc9aeb06b1b7eed53dc074545cb7
  • Customer Focus & Orientation, Expert, 08/01/19, https://share.indeedassessments.com/share_to_profile/7b01ae32cb872c43a977e294923c1befeed53dc074545cb7
  • Attention to Detail, Familiar, 08/01/19, https://share.indeedassessments.com/share_assignment/1xk8v0j5irbmq-3t
  • Basic Computer Skills: PC, Familiar, 08/01/19, https://share.indeedassessments.com/share_assignment/kebjela1tf-1nnd0
  • Attention to Detail: Inventory, Expert, 08/01/19, https://share.indeedassessments.com/share_to_profile/98c5e0754638bfc212f7a3d6dd341bdceed53dc074545cb7
  • Medical Terminology, Proficient, 08/01/19, https://share.indeedassessments.com/share_to_profile/b42e3f4a353340dfe273f82aeeca65c4eed53dc074545cb7
  • Written Communication, Familiar, 08/01/19, https://share.indeedassessments.com/share_to_profile/c4ad11371e823fee271d61f2d7836190eed53dc074545cb7
  • Accounting Skills: Bookkeeping, Proficient, 09/01/19, https://share.indeedassessments.com/share_to_profile/f19a9ea3ea742c8a2e11d7a30da965e1eed53dc074545cb7
  • Data Entry, Highly Proficient, 09/01/19, https://share.indeedassessments.com/share_to_profile/74379cfc0687757bc7dd356c89a3fd23eed53dc074545cb7
  • Human Resources Skills: Compensation and Benefits, Proficient, 09/01/19, https://share.indeedassessments.com/share_to_profile/340626e5e4e925515829288c1cfb97d0eed53dc074545cb7
  • Electronic Medical Records: Best Practices, Proficient, 09/01/19, https://share.indeedassessments.com/share_to_profile/f70c3f11842fbd4bdf4276c04777b365eed53dc074545cb7
  • Medical Billing Associate, Familiar, 09/01/19, https://share.indeedassessments.com/share_to_profile/9f12120464468ff27f5022110ab1dfa9eed53dc074545cb7
  • Personality: Customer Service Fit, Proficient, 09/01/19, https://share.indeedassessments.com/share_to_profile/e68e263c4cdd4db397091c69b39bdcaceed53dc074545cb7
  • Customer Focus & Orientation, Expert, 08/01/19, https://share.indeedassessments.com/share_assignment/seufdagyqpxdzyg3
  • Receptionist, Highly Proficient, 08/01/19, https://share.indeedassessments.com/share_to_profile/534c0438af782191ceaf3751e14214dceed53dc074545cb7
  • Scheduling Skills, Proficient, 09/01/18, https://share.indeedassessments.com/share_to_profile/8b58145d499e88a94d1bc84c523d7603eed53dc074545cb7
  • Customer Focus & Orientation, Highly Proficient, 10/01/19, https://share.indeedassessments.com/share_to_profile/8d103c9600680eec5251bfb0ef761d92eed53dc074545cb7
  • Reliability, Highly Proficient, 09/01/19, https://share.indeedassessments.com/share_to_profile/1ed43b0e1ae8e2ae1dc84a0dbfed4675eed53dc074545cb7
  • Customer Focus & Orientation, Highly Proficient, 01/01/20, https://share.indeedassessments.com/share_to_profile/7dca78e71786d2f586a420cd9be40a61eed53dc074545cb7
  • Accounting Skills: Bookkeeping, Familiar, 01/01/20, https://share.indeedassessments.com/attempts/702836d40fe8b94cd1665789ba3f23f9eed53dc074545cb7
  • Principles of Accounting, Familiar, 03/01/20, https://share.indeedassessments.com/attempts/63e21006212ad08a2cb34e255ad02361eed53dc074545cb7
  • Attention to Detail, Familiar, 09/01/19, https://share.indeedassessments.com/attempts/fc54805c7c3a90d16c54fdd4270f61ac
  • Customer Focus & Orientation, Highly Proficient, 02/01/20, https://share.indeedassessments.com/share_to_profile/88f3ffd7d73e464c65c321c379084f7ceed53dc074545cb7
  • Customer Service Fit, Proficient, 04/01/20, https://share.indeedassessments.com/attempts/22b2b5717621d21ca7c08f3a18710069eed53dc074545cb7
  • Customer Focus & Orientation, Highly Proficient, 01/01/20, https://share.indeedassessments.com/attempts/0e12c8005998ed5ad9f29cc454110fabeed53dc074545cb7

References

References available upon request.

Timeline

Patient Registration Specialist

UF Health
10.2021 - Current

Assistant Manager

Buried Treasures
08.2020 - 09.2021

Patient Registration Specialist

Neurology Center of Excellence
06.2017 - 08.2020

Night Auditor

Hampton Inn
10.2015 - 06.2017

Sales Secretary

Hillard Homes
01.2015 - 08.2015

Liberty Tax Service
12.2014 - 04.2015

Accounting Clerk

Kiebel Accounting
03.2011 - 09.2015

Walmart Stocker, Walmart
05.2008 - 02.2011

Service Coordinator

Fleetwood Homes
08.2004 - 05.2008

Accounts Payable/Receivable Clerk

Tecumseh Products
06.2002 - 07.2004

Medical Transcriptionist / Dietary Aide

Coffee Regional Medical Center
04.1998 - 05.2001

Bank Teller/Customer Service Representative

Sun Trust Bank
09.1995 - 10.1999

Bank Teller/Customer Service Representative

Citizens National Bank
02.1992 - 08.1995

Medical Receptionist

Radiology Imaging Associates
04.1990 - 02.1992

Medical Receptionist / Transcriptionist

Drs Bridges, Hardy & Milstead
06.1984 - 08.1990

High School Diploma -

Lee Adult Education Center
Donna Mccurry