DONNA MCLENDON
Marietta,GA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
25
25
years of professional experience
Work History
Grill Crew Trainer
Mcdonalds, Restaurant
02.1998 - 07.2023
- Trained new crew members on operational procedures and customer service standards.
- Oversaw daily operations to ensure adherence to quality and safety protocols.
- Developed training materials to enhance staff knowledge and performance consistency.
- Conducted performance evaluations, providing constructive feedback for skill improvement.
- Collaborated with management to identify training needs and implement effective solutions.
- Monitored operational workflows, recommending improvements to boost efficiency and productivity.
- Trained other employees in customer service, food safety, and performance requirements.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Collaborated with management to identify areas of improvement and develop comprehensive training programs.
- Set positive example for team members by providing high-quality, efficient service.
- Developed training materials to enhance staff learning and performance consistency.
- Trained new crew members on operational procedures and safety protocols.
- Conducted hands-on demonstrations and practical exercises to reinforce learning concepts.
- Supported crew members in their professional development by identifying opportunities for advancement and providing guidance on necessary steps to achieve career goals.
- Conducted hands-on demonstrations to teach new recruits proper use of equipment, enhancing safety and efficiency.
Certified Swing Manager
McDonalds Restaurant
05.2000 - 08.2003
- Supervised daily operations to ensure efficient team performance and customer satisfaction.
- Trained and mentored staff on operational procedures and service standards.
- Implemented inventory management practices to optimize stock levels and reduce waste.
- Coordinated scheduling to align staffing levels with peak business hours effectively.
- Enhanced customer satisfaction through consistently providing friendly and efficient service.
Education
No Degree -
Berrien High School
Nashville, GASkills
- Training and development
- Customer service excellence
- Operational procedures
- Performance evaluation
- Customer service
- Attention to detail
- Punctual and reliable
- Workplace safety
- Cleaning and sanitation
- Flexible schedule
Timeline
Certified Swing Manager
McDonalds Restaurant
05.2000 - 08.2003
Grill Crew Trainer
Mcdonalds, Restaurant
02.1998 - 07.2023
No Degree -
Berrien High School