Donna Miskell

• Documented patient encounters, ensuring accurate and timely records in electronic health systems.
• Collaborated with medical staff to streamline communication and enhance workflow efficiency.
• Assisted in preparing surgical materials and documentation for preoperative and postoperative procedures.
• Trained new scribes on best practices for documentation and system navigation.
• Implemented process improvements that reduced documentation errors and improved record accuracy.
• Led initiatives to enhance the quality of clinical notes through standardized templates and checklists.
• Streamlined physician workflow by transcribing medical information in real-time during patient consultations.
• Reduced errors in medical records through meticulous attention to detail and thorough knowledge of medical terminology.
• Enhanced patient care by accurately documenting medical histories, physical examinations, and procedures.
• Accompanied physicians through day in fast-paced, stressful environments.
• Assisted in the training of new scribes, sharing best practices for efficient documentation and communication with medical staff.
• Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
• Increased physician productivity by handling administrative tasks such as scheduling appointments and managing patient inquiries.
• Developed strong working relationships with physicians, nurses, and other healthcare professionals through effective communication skills.
• Expedited patient care decisions by promptly providing physicians with relevant clinical data from previous encounters or test results.
• Improved patient follow-up and treatment plans by ensuring accurate and timely documentation of diagnoses and prescriptions.
• Assisted physicians during procedures by preparing necessary equipment or supplies ensuring smooth workflow in high-pressure situations.
• Selected appropriate ICD-10 and CPT codes for records.
• Contributed to a collaborative work environment by acting as a liaison between physicians, nursing staff, and ancillary personnel.
• Managed patient intake procedures, ensuring accurate data collection and confidentiality compliance.
• Assisted healthcare providers with clinical tasks, including patient examinations and diagnostic procedures.
• Coordinated appointment scheduling, optimizing workflow and reducing patient wait times.
• Trained new staff on office protocols and clinical procedures, fostering a collaborative team environment.
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Obtained client medical history, medication information, symptoms, and allergies.
• Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
• Collaborated with interdisciplinary healthcare teams to provide coordinated care.

• This position was interventional radiology. I was selected to by Dr. Michael Reynolds to become part of a team to open and begin The Vascular Institute at DePaul
• Assisted procedure teams in preparing and maintaining sterile environments during procedures.
• Assisted physician as scrub assist and use fluoroscopy during invasive vascular procedures
• Collaborated with healthcare professionals to optimize workflow efficiency in the procedure room.
• Enhanced procedure efficiency by maintaining a sterile environment and organizing procedure equipment for easy access.
• Ensured smooth operation of procedures, collaborating closely with the radiologists/surgeons and adhering to strict protocols.
• Increased patient satisfaction, demonstrating empathy and professionalism while addressing concerns or answering questions pre-and post procedure
• Demonstrated flexibility and adaptability when faced with unexpected changes in surgical schedules or staffing needs.
• Established database for continuity of care of patients

I began at Christian Hospital as medical assistant on the surgical floor. During my employment at Christian Hospital, I also worked as clinical secretary, monitor technician, and eventually transferred to the interventional radiology. In the interventional radiology department, I was responsible for coordinating/scheduling all procedures, establishing prompt flow of cases throughout the day, assuring necessary testing was complete for the procedures, communicating with outside physicians and hospital personnel regarding procedures and results.