Donna Mizell
Summerville,South Carolina
Summary
Insightful Sales Agent with 20 years of home and land sales experience. Commited to best-in-class client services and maintaining professionalism. Proven history of working tirelessly for effective sales and profitable deals. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Residential and Commercial Realtor
We Love Real Estate Company LLC
Charleston , SC
2023.05 - Current
- Negotiated and drafted commercial real estate contracts, leases, purchase agreements, and other legal documents.
- Conducted due diligence on prospective investments including title searches, surveys, appraisals and environmental reports.
- Coordinated property showings for potential buyers or tenants to view available space.
- Assisted clients in obtaining financing for commercial real estate purchases through banks or private investors.
- Monitored progress of closing process from start to finish ensuring all deadlines are met according to contractual terms.
- Maintained accurate records of client meetings as well as all communications related to a transaction including emails and phone calls.
- Prepared detailed market analysis reports outlining current trends in the local area such as vacancy rates, rental rates, sale prices .
- Attended conferences and seminars related to the commercial real estate industry in order to stay abreast of new developments.
- Promoted properties through various marketing channels including print media, online listings sites.
- Responded promptly to inquiries from potential buyers and tenants regarding availability of space or pricing structures.
- Provided guidance throughout entire buying and leasing process from initial negotiations through final closing stages.
- Managed real estate transactions from initiation to closing.
- Scheduled home viewings with potential buyers.
- Facilitated closing process on behalf of clients and reviewed parts of contracts to resolve issues prior to closing.
- Evaluated mortgage options to help clients obtain financing at best rates and terms.
- Promoted sales through advertising, open houses and Multiple Listing Services.
- Accompanied buyers during property inspections.
- Promoted properties via advertisements, open houses and multiple listing services.
- Negotiated contracts and coordinate with lenders, attorneys and inspectors.
- Counseled new buyers to enhance sales opportunities.
- Cold called clients to obtain exclusives.
- Prepared representation contracts, purchase agreements and closing statements.
- Facilitated closing processes between lender, mortgage companies, buyers and sellers.
Design Center Manager & New Home Sales
Eastwood Homes
Charleston , SC
2005.08 - 2016.06
- Conducted tours of model homes for prospective buyers and answered questions about the features, amenities, and benefits of living in the new home community.
- Provided detailed information on floor plans, design options, and current incentives to potential buyers.
- Assisted customers with selecting financing options that best fit their budget and lifestyle needs.
- Negotiated sales contracts with customers and monitored progress throughout the process.
- Developed marketing materials such as brochures, flyers, postcards. to promote new home communities.
- Maintained a comprehensive knowledge of the local real estate market including pricing trends, competitive offerings, and availability of land parcels.
- Collaborated with builders to ensure customer requests were met in a timely manner.
- Utilized various software programs such as Microsoft Office Suite or Salesforce CRM to track leads or manage client data.
- Performed administrative tasks such as scheduling appointments or processing paperwork.
- Solicited feedback from customers after closing a sale to gauge satisfaction levels.
- Followed up with clients during the first few months after moving into their new home.
- Supported other team members by providing assistance when needed.
- Engaged weekly with management teams, construction contractors and clients to communicate and evaluate project status results.
- Compiled listings of new developments and met with clients on location to highlight area features that satisfy home-buying needs.
- Conducted model home walk-throughs to showcase floor plan diversity and promote timely selection in home buying process.
- Prepared representation contracts, purchase agreements and closing statements.
- Identified potential buyers through cold calling.
- Prepared newly purchased homes for clients prior to arrival.
- Enhanced customer satisfaction ratings by effectively and swiftly resolving issues.
New Home Sales Consultant
Sunburst Properties
Charleston , SC
2003.06 - 2005.08
- Conducted tours of model homes for prospective buyers and answered questions about the features, amenities, and benefits of living in the new home community.
- Provided detailed information on floor plans, design options, and current incentives to potential buyers.
- Developed and implemented strategies for increasing internet sales.
- Maintained up-to-date knowledge of company's website content, features and functionality.
- Conducted research into competitive pricing models, products, services and promotions offered by other companies in the industry.
- Resolved customer complaints in a timely manner via telephone and email communication.
- Collaborated with marketing team to create promotional campaigns designed to drive web sales.
- Monitored website analytics data to detect any errors or problems that could affect user experience or conversions.
- Tracked competitor websites for changes in product offerings, prices or other factors that could influence sales.
- Worked closely with IT department on troubleshooting any technical issues related to the website or customer accounts.
- Managed internet e-mail leads, calls and text messages and remained available to respond to inquiries professionally.
- Built strong rapport with customers and maintained meaningful contact after sale to encourage future business.
- Prospected and developed existing leads through telephone, e-mail and postal mail to generate new customer opportunities.
- Exercised proper qualification skills to convert leads in to genuine sales opportunities.
- Organized internet leads geographically, chronologically or by product line to optimize distribution to sales staff.
- Corresponded with online customers via electronic mail, telephone or other electronic messaging.
- Uploaded photos, videos or images to online storefronts or other shopping websites.
Education
Certified Licensed Sales Specialist - Real Estate Sales And Development
Fortune Academy
Charleston, SC2003-07
BBA - Business Administration
Charleston Southern University
Charleston, SC2003-05
Associate of Arts - Business Administration
Trident Technical College
Charleston, SC2001-06
High School Diploma -
Stratford High School
Goose Creek, SC1999-05
Skills
- Property Management
- Due diligence
- Construction management
- Contract Preparation
- Deal structuring
- Closings Coordination
- Analytical and Logical Thinking
- Sales Pipeline Management
- Attention to Detail
- MLS Data Entry and Maintenance
- Purchase Agreement Writing
- Terms Review and Enforcement
- Partnership Development
- Sales Promotion
- Adaptability and Flexibility
- Market Tracking and Research
- Print and Digital Advertisement
- New Construction Assessment
- Referral Coordination
- Articulate and Persuasive
- Buyer and Seller Representation
- Leads Prospecting
- Client Relations
- Value Estimation
- Negotiation Management
- Teamwork and Collaboration
- Mortgage facilitation
- Networking and business development
- Microsoft Office
- Professionalism
- Property Development
- Team Collaboration
- Excellent Communication
- Buyers' agent
- Client Relationship Management
- Continuous Improvement
- Real Estate License
- Relationship Building
Certification
- Certified Real Estate Negotiator
- Certified Listing Specialist
- Certified Power Agent
- Certified RES NET Agent
Tri-county Family Ministries
- Helped build and open homeless shelter and chapel
- Helped organize clothing donations and food donations
- Helped coordinate community fund raisers
Lowcountry Back to School Drive
- Collected school supplies and back packs for community children at the Dream Center North Charleston
- Coordinated fund raisers for school supply drive
Senior Coffee Ministry
- Served coffee and snacks to help raise money for senior citizen outings
References
References available upon request.
Timeline
Residential and Commercial Realtor
We Love Real Estate Company LLC
2023.05 - Current
Design Center Manager & New Home Sales
Eastwood Homes
2005.08 - 2016.06
New Home Sales Consultant
Sunburst Properties
2003.06 - 2005.08
Certified Licensed Sales Specialist - Real Estate Sales And Development
Fortune Academy
BBA - Business Administration
Charleston Southern University
Associate of Arts - Business Administration
Trident Technical College
High School Diploma -
Stratford High School
- Certified Real Estate Negotiator
- Certified Listing Specialist
- Certified Power Agent
- Certified RES NET Agent
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