Donna Moffitt
Bedford,IN
Summary
Dynamic professional with cash handling expertise and strong time management skills, previously at JCPlus/Kroger. Proven track record in enhancing customer satisfaction and loyalty through exceptional service and accurate transactions. Recognized for improving product quality as a Quality Control Inspector at General Motors Co by identifying defects and ensuring compliance with specifications.
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
45
45
years of professional experience
Work History
Cashier/Floral Assistant
JCPlus/Kroger
05.2012 - 05.2020
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Addressed customer needs and made product recommendations to increase sales.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Quality Control Inspector
General Motors Co
06.1975 - 07.2006
- Inspected incoming and outgoing materials for accuracy and quality.
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
Education
High School Diploma -
Bedford High School
Bedford, IN. 05.2001 -
Skills
Cash handling expertise
Payment collection
Time management skills
Accomplishments
- Trained and mentored [number] employees.
- Supervised team of [Number] staff members.
- Documented and resolved [Issue] which led to [Results].
Timeline
Cashier/Floral Assistant
JCPlus/Kroger
05.2012 - 05.2020
High School Diploma -
Bedford High School
05.2001 -
Quality Control Inspector
General Motors Co
06.1975 - 07.2006