Summary
Overview
Work History
Education
Skills
Timeline
Generic

Donna Moore

Fort Worth,TX

Summary

Experienced Office Management and Administration Professional experienced in optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

8
8
years of professional experience

Work History

Remodeling Assistant

EPR, LLC
01.2022 - Current
  • Develop comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
  • Collaborate with lead remodelers to create visually appealing spaces that met client expectations and design specifications.
  • Enhance client satisfaction by providing high-quality remodeling support and maintaining a clean work environment.
  • Assist in the completion of remodeling projects on time and within budget through effective coordination with team members.
  • Responsible for renovations and preparation of residential properties for new tenant move in or rental property flips.
  • Increase project efficiency by organizing tools, materials, and equipment for easy access during remodeling tasks.

Operations Manager

Pacific Dental Services
02.2016 - 10.2021
  • Improved operational efficiency by streamlining processes and implementing cost-saving measures.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Enhanced patient satisfaction by streamlining appointment scheduling and managing insurance claims.
  • Boosted dental practice revenue by optimizing billing procedures and diligently following up on outstanding payments.
  • Assisted in the recruitment, hiring, and training of high-quality dental staff to ensure exceptional patient care.
  • Managed financial aspects including budgeting, forecasting, expense tracking, and profit analysis for overall fiscal responsibility.
  • Streamlined office operations by regularly evaluating workflows, identifying areas for improvement, and implementing necessary changes for increased productivity.
  • Achieved revenue goals with successful management of patient scheduling, receivables and miscellaneous operations expenses.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.

Education

Associate of Science - Health Education

South University
Savannah, GA
06.2016

Skills

  • Attention to Detail
  • Project Coordination
  • Interpersonal Skills
  • Deadline Adherence
  • Critical Thinking
  • Budget Management
  • Employee Training
  • Office Administration
  • Human Resources
  • Team Building
  • Multitasking Abilities

Timeline

Remodeling Assistant

EPR, LLC
01.2022 - Current

Operations Manager

Pacific Dental Services
02.2016 - 10.2021

Associate of Science - Health Education

South University

Similar Profiles

CREATE PROFILE
Donna Moore