Donna Morgan
Summary
Flexible hard worker ready to learn and contribute to team success. Gifted at working with all types of customers and learning new skills very quickly. Looking for a new role where hard work and dedication will be highly valued.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Production Associate
Goodwill
06.2023 - 08.2023
- Processing softline items by sorting, quality control, and accurately marking with the correct prices before they hit the sales floor.
- Prioritizing tasks, meeting goals, and effectively managing the workday.
- Routinely retrieving heavy, large containers using J-bars.
Store Associate
TJX Companies
02.2023 - 05.2023
- Helped with purchases and signed customers up for rewards program and credit card.
- Helped decrease clothing theft by limiting number of items customers could try on in fitting rooms.
Store Associate
Macy's
06.2022 - 08.2022
- Kept fitting rooms cleaned, organized and well-maintained.
- Organized unwanted merchandise and restocked on racks and shelves.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Cashier, Floor Associate
Michaels
08.2019 - 08.2021
- Assisted with purchases, locating items and signing up for rewards program.
- Operated cash register, collected payments and provided accurate change.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
Police Explorer
Warrenville Police Department
05.2019 - 03.2020
- This training included gun safety, marksmanship, how to handcuff properly, how to operate police vehicles, self-defense techniques, tactical building clearing, de-escalation strategies, and virtual simulation training for emergency calls. Additionally, as an explorer, I participated in community events, patrolling designated areas, ride-alongs with officers, and school shooting roleplay practices.
Sales Associate
Hot Rags
08.2017 - 02.2018
- Arranged new merchandise with appealing displays to encourage customer sales.
- Sold various products by explaining features and educating customers
- Assisted teammates with sales-processing tasks to meet daily sales goals.
Education
Bachelors - Criminology
Southern Illinois University Carbondale
Carbondale, IL05.2025
High School Diploma -
Downers Grove South Highschool
Downers Grove, IL05.2020
Skills
- Time Management
- POS Systems
- Merchandise Stocking
- Quick Learning
- Customer Service
- Sales
- Law Enforcement Background
Certification
- English
- Spanish
Timeline
Production Associate
Goodwill
06.2023 - 08.2023
Store Associate
TJX Companies
02.2023 - 05.2023
Store Associate
Macy's
06.2022 - 08.2022
Cashier, Floor Associate
Michaels
08.2019 - 08.2021
Police Explorer
Warrenville Police Department
05.2019 - 03.2020
Sales Associate
Hot Rags
08.2017 - 02.2018
Bachelors - Criminology
Southern Illinois University Carbondale
High School Diploma -
Downers Grove South Highschool