Donna Morgan
Memphis,TN
Summary
Deadline-oriented Runner with strong work ethic and success in fast-paced environments. Trained in customer service and experienced working for multi-site business locations.
Overview
1
1
Certification
18
18
years of professional experience
Work History
Runner
Great Lakes Dredge & Dock
Gulf Shores, AL
06.2023 - 02.2024
Caregiver
Rescare Bright springs
Terre Haute, IN
07.2022 - 07.2023
- Group home setting. Administered medications to residents in a group home setting. Assisted individuals with disabilities in daily living skills.
- Supported daily living routines for BrightSpring home care clients.
- Assisted bathing, dressing, grooming, and personal hygiene tasks.
- Prepared meals and snacks following BrightSpring care plans.
Runner
Great Lakes Dredge and Dock
Sabine Pass, TX
10.2020 - 06.2022
- Run errand, pick up whatever the job needs, receiving etc.
- Delivered supplies and tools to dredge crews across vessel and dock areas.
- Carried materials between barge decks, work zones, and shore support locations.
- Assisted deck crew with line handling, equipment staging, and cleanup tasks.
Caregiver
Firstlight Home Jealthcare
Greensboro, NC
01.2020 - 09.2020
- Assisted individuals in their homes with daily living tasks to enhance their quality of life.
- Supported daily living activities using BrightSpring person-centered care plans.
- Assisted with bathing, dressing, grooming, and meal preparation.
- Monitored medication schedules and reported changes to nursing staff.
Caregiver
Maxim Healtcare
Greensboro, NC
02.2018 - 09.2020
- Provided in-home care to clients
- Supported daily living activities for BrightSpring residential clients with compassion
- Assisted clients with bathing, dressing, grooming, and personal hygiene routines
- Prepared meals and monitored nutrition according to care plans
Security Officer
Allied Universal Security Services, Systems and Solutions
Winston-Salem, NC
11.2017 - 11.2019
- Make sure Tanglewood Park is secure and clean office
- Patrolled Allied Universal client sites and monitored property for suspicious activity.
- Controlled access points and verified badges, visitors, and deliveries.
- Responded to alarms, disturbances, and emergency situations using company procedures.
Development Specialist
Monarch
Winston-Salem, NC
04.2017 - 02.2019
- Assisted individuals with disabilities and substance abuse in achieving personal goals.Maintained cleanliness of building through regular cleaning tasks.
- Coordinated donor outreach using Monarch development systems and prospect records.
- Managed gift entry and acknowledgement letters for Monarch fundraising operations.
- Prepared grant materials, reports, and supporting documents for Monarch initiatives.
Assistant Manager
Security Finance
Denham Springs, LA
10.2015 - 08.2016
- Cultivated and strengthened customer relations to enhance loyalty and retention
- Delivered exceptional customer service, contributing to positive client experiences
- Ensure compliance with company record keeping procedures
- Maintain office cash with accuracy and security
- Ensured compliance with state and federal lending regulations and company policies, minimizing risk and safeguarding operations
- Develop and maintain customer relations
- Ensure prompt completion of loan applications
Senior Assistant Manager
Security Finance
Pryor, OK
10.2015 - 01.2016
- Cultivated strong customer relations to enhance loyalty and retention
- Ensure compliance with state and federal lending regulations and Company policies
- Ensure compliance with company record keeping procedures
- Ensure prompt completion of loan applications
- Ensured compliance with state and federal lending regulations and company policies to mitigate risks
- Facilitated prompt completion of loan applications to streamline processing times
- Maintain office cash with accuracy and security
Trim Carpenter
T Underwood Construction, LLC
Watson, LA
01.2013 - 01.2015
- Applied trim and hardware on residential construction projects, enhancing overall aesthetic and functionality
- Adhere to OSHA safety regulations for operating automated tools, maintaining clean work areas, and working with hazardous materials
- Organized and cleared debris from work sites daily
Assistant Manager Trainee
Circle K
Walker, LA
01.2011 - 01.2012
- Selected for management trainee program for strong work ethic and understanding of company processes
- Managed inventory control and shrinkage to effectively maintain stock within budget
- Created weekly shift schedule for optimal coverage and maintained accurate time sheet records for payroll
Emergency Medical Technician
Carlisle Ambulance Service
Carlisle, IN
01.2006 - 01.2011
- Assessed illness or injury to prioritize medical procedures, ensuring timely and effective care
- Administered first aid and life support to sick and injured individuals in accidents and non-hospital settings, enhancing chances of survival
- Performed emergency diagnostics and treatment procedures during ambulance transport, documenting patient condition and response to care
Education
Associate of Science - Business
Everest University
Tampa, FLHigh school diploma or GED -
Skills
- Patrol
- EMT Experience
- Trim Carpentry
- Caregiving
- Communication skills
- Management
- Working with people with disabilities
- Home & community care
- Customer service
- Supervising experience
- Restaurant experience
- Security
- Cash handling
- Office experience
- Sales
- Construction
- Workforce development
- Problem management
- Customer relationship management
- Cash register
- Carpentry
- Retail sales
- Phone etiquette
- Computer skills
- Cleaning
- Front desk
- Hotel experience
- Relationship management
- Hospital experience
- Negotiation
- Analysis skills
- Account management
Certification
- Forklift Certified
- March 2019 to March 2022
- CPR/First Aid
- CPR Certification
- Driver's License
Additional Information
- Driving License: Driver's License
- Work Permit: Authorized to work in the US for any employer
- Visa Status: Authorized to work in the US for any employer
Personal Information
- Driving License: Driver's License
- Work Permit: Authorized to work in the US for any employer
- Visa Status: Authorized to work in the US for any employer
Timeline
Runner
Great Lakes Dredge & Dock
06.2023 - 02.2024
Caregiver
Rescare Bright springs
07.2022 - 07.2023
Runner
Great Lakes Dredge and Dock
10.2020 - 06.2022
Caregiver
Firstlight Home Jealthcare
01.2020 - 09.2020
Caregiver
Maxim Healtcare
02.2018 - 09.2020
Security Officer
Allied Universal Security Services, Systems and Solutions
11.2017 - 11.2019
Development Specialist
Monarch
04.2017 - 02.2019
Assistant Manager
Security Finance
10.2015 - 08.2016
Senior Assistant Manager
Security Finance
10.2015 - 01.2016
Trim Carpenter
T Underwood Construction, LLC
01.2013 - 01.2015
Assistant Manager Trainee
Circle K
01.2011 - 01.2012
Emergency Medical Technician
Carlisle Ambulance Service
01.2006 - 01.2011
Associate of Science - Business
Everest University