Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Additional Information
Timeline
AssistantManager

Donna Murphy

Fort Smith,AR

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Overview

14
14
years of professional experience

Work History

Manager

FT.Smith, AR
09.2016 - 03.2018
  • I was the Manager on Second shift
  • The job duties were ordering what was needed for the store restocking making the nightly drops and making sure all registers have the money that they started with and was not short
  • Evaluated employees' job performance and conformance to regulations and recommended appropriate personnel action
  • Trained or instructed employees in job duties or company policies or arranged for training to be provided
  • Discussed job performance problems with employees to identify causes and issues and to work on resolving problems
  • Implemented corporate or departmental policies, procedures, and service standards in conjunction with management
  • Provided employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes
  • Resolved customer complaints or answered customers' questions regarding policies and procedures

Certified Nursing Assistant

Walnut Grove Health and Rehab
McAlister, OK
01.2014 - 12.2014
  • Attended to the individual needs of patients including assistance with grooming, bathing, oral hygiene, feeding, incontinent care, toileting, colostomy care, prosthetic appliances, transferring, ambulation, range of motion or other needs in keeping with the individuals’ care requirements
  • Communicated and interacted effectively and tactfully with patients, visitors, families, peers and supervisory staff
  • Completed various tasks assigned by supervisory staff, including checking vital signs, weighing residents, applying creams/ointments and collecting specimens
  • Documented or otherwise reported observations of patient behavior, complaints, or physical symptoms to nurses
  • Lifted, moved and transported residents, utilizing proper body mechanics or lifting devices for accident prevention
  • Maintained the comfort, privacy, and dignity of patients by completing duties in a manner that displays warmth and promotes a caring environment
  • Measured and notated both intake and output of liquids and solids, documenting changes and promptly reporting concerns to supervisory staff
  • Performed all responsibilities in accordance with prescribed safety and infection control procedures, including thorough hand washing, use of disposable gloves when appropriate and proper disposal of soiled materials

Certified Nursing Assistant

Van Buren Health and Rehab
Van Buren, AR
04.2008 - 12.2013
  • I worked at Crawford Health and Rehab until about 2013 when I moved to McAlister OK My duties were assisting my patients with what they needed.going to the toilet, showers, feeding, ect
  • Attended to the individual needs of patients including assistance with grooming, bathing, oral hygiene, feeding, incontinent care, toileting, colostomy care, prosthetic appliances, transferring, ambulation, range of motion or other needs in keeping with the individuals’ care requirements
  • Completed various tasks assigned by supervisory staff, including checking vital signs, weighing residents, applying creams/ointments and collecting specimens
  • Measured and notated both intake and output of liquids and solids, documenting changes and promptly reporting concerns to supervisory staff
  • Attended to the individual needs of patients including assistance with grooming, bathing, oral hygiene, feeding, incontinent care, toileting, colostomy care, prosthetic appliances, transferring, ambulation, range of motion or other needs in keeping with the individuals’ care requirements
  • Communicated and interacted effectively and tactfully with patients, visitors, families, peers and supervisory staff
  • Documented or otherwise reported observations of patient behavior, complaints, or physical symptoms to nurses
  • Lifted, moved and transported residents, utilizing proper body mechanics or lifting devices for accident prevention
  • Maintained the comfort, privacy, and dignity of patients by completing duties in a manner that displays warmth and promotes a caring environment
  • Performed all responsibilities in accordance with prescribed safety and infection control procedures, including thorough hand washing, use of disposable gloves when appropriate and proper disposal of soiled materials

House Keeping

Betty's Clothes Closet
Ft smith, AR
01.2004 - 04.2004
  • I Went through clothes and separated them into the right piles cleaned as needed and any thing else that needed done.

Education

Associate of Applied Science Degree - Medical Billing and Coding

Ultimate Medical Academy
2023

Skills

  • Sales and Marketing
  • Team Leadership
  • Contract Development and Management
  • Brand Management
  • Staff Management
  • Employee Training
  • Managing Cash Register
  • Managing Employee Relations
  • Overseeing Employees
  • Managing Multiple Tasks

Accomplishments

  • Petra Allied Health – Ft smith, AR
  • Certified Nursing Assistant
  • I got my Certification Just after i turned 18
  • Not sure of the exact date.

Affiliations

I would be good for the position due to having several years of experience in the medical field already. I am a very loyal dependable employee. Proficiencies: MS Excel; MS Word; MS PowerPoint Skills: Team player; Dependable; Trustworthy; Willing to learn new things; Customer Service oriented

Additional Information

  • Medical Terminology Anatomy & Physiology HIPAA Compliance Medical Coding (ICD-9-CM ICD-10-CM HCPCS CPT) Medical Billing Accounts Receivable Collections Co-Pay Deductibles Co-Insurance EOBs Revenue Cycle Management Posting Payments Government (Medicare & Medicaid) Third Party Payers Electronic Health Records (EHR) Electronic Medical Records (EMR) Managed Care (HMO PPO and POS) Workers Compensation Insurance Verification Insurance Claim Processing CMS 1500 CMS 1450 (UB-04) Front Office Operations Medical Office Procedures Scheduling

Timeline

Manager

09.2016 - 03.2018

Certified Nursing Assistant

Walnut Grove Health and Rehab
01.2014 - 12.2014

Certified Nursing Assistant

Van Buren Health and Rehab
04.2008 - 12.2013

House Keeping

Betty's Clothes Closet
01.2004 - 04.2004

Associate of Applied Science Degree - Medical Billing and Coding

Ultimate Medical Academy

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Donna Murphy