Summary
Overview
Work History
Education
Skills
Timeline
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Donna Nagel

Kingman,AZ

Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Highly skilled at multitasking by delivering prompt and courteous customer service in person and on phone.

Overview

8
8
years of professional experience

Work History

Dean of Students

Kingman Unified School District 20
Kingman, Az.
08.2020 - Current
  • Monitored campus climate and co-curricular activities to ensure safety of students.
  • Provided guidance on student discipline matters including investigations and hearings.
  • Collaborated with faculty, staff, administrators, parents on student affairs initiatives.
  • Maintained records of disciplinary actions taken against individual students.
  • Enforced behavior management interventions to improve learning environment and increase academic success.
  • Communicated frequently by telephone, email and in-person meetings with families of students struggling to meet school expectations for discipline and attendance.
  • Collaborated with teachers to understand and improve classroom conditions.

Floor Associate

Bomgaars
Sheldon, Iowa
05.2016 - 08.2020
  • Greeted customers and answered their questions about product availability, prices, and use.
  • Processed payments for purchases using cash registers or point-of-sale systems.
  • Restocked shelves as needed throughout the day.
  • Performed inventory counts on a regular basis to ensure accuracy of stock levels.
  • Monitored store traffic and responded promptly to customer inquiries and complaints.
  • Ensured that aisles were neat, clean, and free from hazards at all times.
  • Received shipments of new merchandise and distributed items to appropriate locations.
  • Maintained knowledge of current sales and promotions, policies regarding payment methods, returns, exchanges.
  • Provided assistance to other departments when needed.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Assisted customers with locating merchandise in the store.
  • Stocked shelves with merchandise according to company guidelines.
  • Organized displays to attract customers and promote sales.
  • Adhered to all safety regulations when handling products and equipment.
  • Maintained high standards of customer service during all interactions.

Education

Bachelor of Science - Education

Northwest Missouri State University
Maryville, MO
05-1983

Skills

  • Classroom Management
  • Collaboration
  • Behavioral Management
  • Parental Communication
  • Crisis Management
  • Student Security
  • Problem-Solving
  • Customer Engagement
  • Loss Prevention
  • Stock Replenishment
  • Interpersonal Relations
  • Excellent Work Ethic
  • Reliable and Consistent
  • Strong Organization Skills
  • Confident and Positive Attitude
  • Results-Driven
  • Attentive to Detail

Timeline

Dean of Students

Kingman Unified School District 20
08.2020 - Current

Floor Associate

Bomgaars
05.2016 - 08.2020

Bachelor of Science - Education

Northwest Missouri State University

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Donna Nagel