Donna Neese
Houston,TX
Summary
Versatile hospitality veteran adaptable to changing menu items, guest preferences and restaurant standards. Easily steps into any foodservice role with ease. Over 10 years of bar and restaurant experience.
Overview
5
5
years of professional experience
Work History
Club Level Bartender
Levy Restaurants
College Station , Texas
09.2020 - Current
- Consistently sold between $4,000-$6,000 per shift
- Handled large demanding crowds with ease
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
Owner/Operator
High Pour, LLC
Houston , Texas
04.2020 - Current
- Founded small business with no startup capital
- Fully design and execute private bar with professional equipment, tools, and materials
- Surpass high end clients expectations with tailored experiences, leading to repeat business and organic referrals
- Promoted business via social media to generate leads and maximize brand identity.
- Studied market to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Drafted invoices for completed work.
Key Holding Bartender
Shay McElroys
Houston , Texas
04.2019 - 07.2020
- Quadrupled my tip revenue in six months by maintaining relationships with regular patrons while building rapport with new guests
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, paying out staff, and taking inventory.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Managed accurate register and produced daily sales reports backing up inventory usage numbers.
- Prepared classic, modern and unique cocktails for each customer
- Acted as operating MOD often working shifts solo
Education
No Degree - The ABCs of Wine Tasting
Wine Spectator
Houston, Texas 2008
No Degree - Understanding Wine
Wine Spectator
Houston, Texas 2008
Associate of Arts - Healthcare
Houston Community College
Houston, TX05.2010
Skills
- Reliability
- Speed
- Trustworthiness
- Creativity
- Stress management
- Professional Service Standards
- Suggestive Selling
- Wine Pairing
- Multitasking Abilities
- Liquor, Beer and Wine Knowledge
- Anticipating Guest Needs
- Teamwork and Professionalism
Hobbies
- Cooking
- Cycling
- Yoga
- Travel
- Printaking
- Reading
Timeline
Club Level Bartender
Levy Restaurants
09.2020 - Current
Owner/Operator
High Pour, LLC
04.2020 - Current
Key Holding Bartender
Shay McElroys
04.2019 - 07.2020
No Degree - The ABCs of Wine Tasting
Wine Spectator
No Degree - Understanding Wine
Wine Spectator
Associate of Arts - Healthcare
Houston Community College
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