Donna Buscemi
Dental Office Manager
Goodrich,MI
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
18
18
years of professional experience
Work History
Dental Office Manager
Dr. Sarmad Channo
06.2022 - Current
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Oversaw facilities and equipment cleanliness and safety for optimal patient protections.
- Supervised and led team of dental hygienists and support staff of 5.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Recruited, hired and developed office teams to offer best-in-class patient care.
- Managed office within budget guidelines for clerical and auxiliary supply purchases, equipment upgrades and labor costs.
- Eaglesoft
Dental Office Manager
Perfect Smiles
01.2016 - 01.2022
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Oversaw facilities and equipment cleanliness and safety for optimal patient protections.
- Supervised and led team of dental hygienists and support staff of 6.
- Recruited, hired and developed office teams to offer best-in-class patient care.
- Maintained patient data with required regulatory chart documents, personal information and treatment consultation documentation.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Dentech, Dentrix, Quickbooks
Dental Office Manager
University Dental Associates
01.2011 - 01.2016
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Oversaw facilities and equipment cleanliness and safety for optimal patient protections.
- Supervised and led team of dental hygienists and support staff of 24.
- Recruited, hired and developed office teams to offer best-in-class patient care.
- Payroll, Staff reviews and interviews, budget forecast, quickbooks and reconciliation of monthly bank statements.
Dental Office Manager
Dental Care Partners
01.2006 - 01.2011
- Supervised and led team of dental hygienists and support staff of 10.
- Oversaw facilities and equipment cleanliness and safety for optimal patient protections.
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Recruited, hired and developed office teams to offer best-in-class patient care.
- Ran Collections for 12 regional offices in Detroit/Toledo
Education
High School Diploma -
Warren Wood Tower High School
05.2001 -
Skills
Schedule Management
Timeline
Dental Office Manager
Dr. Sarmad Channo
06.2022 - Current
Dental Office Manager
Perfect Smiles
01.2016 - 01.2022
Dental Office Manager
University Dental Associates
01.2011 - 01.2016
Dental Office Manager
Dental Care Partners
01.2006 - 01.2011
High School Diploma -
Warren Wood Tower High School
05.2001 -