Donna Buscemi
Dental Office Manager
Goodrich,MI
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
18
18
years of professional experience
Work History
Dental Office Manager
Dr. Sarmad Channo
06.2022 - Current
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Oversaw facilities and equipment cleanliness and safety for optimal patient protections.
- Supervised and led team of dental hygienists and support staff of 5.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Recruited, hired and developed office teams to offer best-in-class patient care.
- Managed office within budget guidelines for clerical and auxiliary supply purchases, equipment upgrades and labor costs.
- Eaglesoft
Dental Office Manager
Perfect Smiles
01.2016 - 01.2022
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Oversaw facilities and equipment cleanliness and safety for optimal patient protections.
- Supervised and led team of dental hygienists and support staff of 6.
- Recruited, hired and developed office teams to offer best-in-class patient care.
- Maintained patient data with required regulatory chart documents, personal information and treatment consultation documentation.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Dentech, Dentrix, Quickbooks
Dental Office Manager
University Dental Associates
01.2011 - 01.2016
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Oversaw facilities and equipment cleanliness and safety for optimal patient protections.
- Supervised and led team of dental hygienists and support staff of 24.
- Recruited, hired and developed office teams to offer best-in-class patient care.
- Payroll, Staff reviews and interviews, budget forecast, quickbooks and reconciliation of monthly bank statements.
Dental Office Manager
Dental Care Partners
01.2006 - 01.2011
- Supervised and led team of dental hygienists and support staff of 10.
- Oversaw facilities and equipment cleanliness and safety for optimal patient protections.
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Recruited, hired and developed office teams to offer best-in-class patient care.
- Ran Collections for 12 regional offices in Detroit/Toledo
Education
High School Diploma -
Warren Wood Tower High School
05.2001 -
Skills
Schedule Management
Infection Control
Workflow Coordination
Office Meetings
Budget Management
Patient Relations
Patient Care
Payment Plans
Scheduling
Revenue Forecasting
Staff Management
Budget Administration
Team Leadership
Teamwork and Collaboration
Staff Training
Dentrix
Eaglesoft
Quickbooks
Payroll
Timeline
Dental Office Manager
Dr. Sarmad Channo
06.2022 - Current
Dental Office Manager
Perfect Smiles
01.2016 - 01.2022
Dental Office Manager
University Dental Associates
01.2011 - 01.2016
Dental Office Manager
Dental Care Partners
01.2006 - 01.2011
High School Diploma -
Warren Wood Tower High School
05.2001 -