Donna Owen
Kingman,AZ
Summary
Hello, I am eager to fill your Environmental Services Specialist - Full-time / Evenings position.
With over 3 months of experience, I feel I am a great candidate for this position. With good dependability and ambition to succeed in the EVS work environment.
Overview
29
29
years of professional experience
Work History
Environmental Services Specialist
Kern Regional Medical Center
Kingman, AZ
12.2025 - Current
- Upkeep on cleaning and santizing of patient rooms within a hospital setting after discharge.
- Organize housekeeping carts.
- Navigate throughout a hospital setting, communicating with patients and team members as necessary, including exterior KRMC medical facilities, use of company car for transportation.
- Document all work tasks throughout my shift.
Storage auctions for profit
Self employment
06.2020 - 08.2025
- Self-motivated, with a strong sense of personal responsibility.
- Auction winner on lockers.
- Orgainized items found, seperated items to donate and sell.
- Cleaned lockers out, removed any debris, swept out the unit.
- Involved heavy lifting, and moving items.
Ride share driver
Lyft
02.2016 - 03.2020
- Utilized lyft app to accept rides to transport lyft users to thier designations.
- Navigated through a GPS app.
- Responsiblies included transporting riders with handicap's, assisting with walkers, and wheelchairs.
- Obeying all speed limit laws, and rules of the road.
Sales Clerk
Kmart
12.2012 - 01.2016
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Processed transactions efficiently, ensuring accurate cash handling and register operations.
- Organized merchandise displays to optimize product visibility and accessibility for shoppers.
- Collaborated with team members to maintain store cleanliness and safety standards.
- Trained new staff on customer service protocols and sales techniques for improved performance.
- Implemented inventory management practices to streamline stock replenishment processes.
Office Services Assistant
Kern Medical Center
Bakersfield, CA
02.2012 - 11.2012
- Coordinated daily mail distribution, enhancing communication flow across departments.
- Supported scheduling of meetings and events, facilitating seamless administrative operations.
- Implemented filing system improvements, increasing document retrieval speed and accuracy.
- Edited hospital forms for accurancy.
Children’s case manager
Mohave Mental Health
10.2008 - 12.2009
- Coordinated comprehensive care plans for children with mental health needs.
- Assessed client situations to identify appropriate interventions and support services.
- Developed and maintained relationships with families, providers, and community resources.
- Monitored progress of clients, adjusting care strategies as necessary to ensure effectiveness.
- Advocated for children's needs within various systems, enhancing access to resources and services.
- Conducted thorough assessments of children''s social, emotional, and developmental needs to inform appropriate interventions.
- Educated parents on effective parenting techniques by providing evidence-based resources that promoted healthy family dynamics.
Receptionist
H & R Block
05.1999 - 04.2008
- Managed front desk operations, ensuring efficient scheduling of client appointments.
- Coordinated communication between clients and tax professionals, enhancing service delivery
- Maintained accurate filing systems for client records, improving retrieval efficiency.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
Office Services Coordinator
Kern County Library
Bakersfield, CA
03.1997 - 11.2007
- Led process improvement initiatives that enhanced service quality and increased patron satisfaction.
- Managed circulation desk area by welcoming and greeting visitors and responding to in-person requests.
- Issued library cards to patrons.
- Checked in and out books, collected monies for overdue fees.
- Collected books from the exterior book returns.
- Scanned in all returned books, assisted with the renovation of the new scanning system.
- Filed books on shelves using a numercial system.
Education
Associate of Science - Medical Billing / Coding
San Joaquin Community College
Bakersfield, CA02.2018
GED -
Kingman, AZ11.2008
Certificate of Technical Studies - Business Administration
Santa Barbara Business College
Bakersfield, CA06.1994
No Degree - General Studies
Bakersfield High School
Bakersfield, CA06.1982
Skills
- Data collection
- Customer service
- Sanitation procedures
- Trash removal
- Chemical handling
- Room preparation
- Teamwork and collaboration
- Sweeping and mopping
- Reliability
- Excellent communication
Timeline
Environmental Services Specialist
Kern Regional Medical Center
12.2025 - Current
Storage auctions for profit
Self employment
06.2020 - 08.2025
Ride share driver
Lyft
02.2016 - 03.2020
Sales Clerk
Kmart
12.2012 - 01.2016
Office Services Assistant
Kern Medical Center
02.2012 - 11.2012
Children’s case manager
Mohave Mental Health
10.2008 - 12.2009
Receptionist
H & R Block
05.1999 - 04.2008
Office Services Coordinator
Kern County Library
03.1997 - 11.2007
Certificate of Technical Studies - Business Administration
Santa Barbara Business College
No Degree - General Studies
Bakersfield High School
Associate of Science - Medical Billing / Coding
San Joaquin Community College