Donna Pagan

• OCCUPATIONAL/EMPLOYEE HEALTH DEPARTMENT:
• Coordinates and provides direct clinical care to employees with a demonstrated knowledge of multiple disease processes.

• Performs clinical and/or coordinates activities such as vital signs, vision screens, venipuncture, TB testing, vaccinations, new hire as well as Reasonable Suspicion and Random urine collections, breath alcohol testing, respiratory fit testing, health assessments, blood borne pathogen counseling, return to work clearances, .

• Coordinates and tracks compliance programs via ReadySet to meet standards of regulatory agencies for the health and safety of employees.

• Focuses on cost-effective ways to maximize employee wellness, prevent illness, disease and disability.

• Guides employees in need of counseling and crisis intervention to Caring for Caregivers and the Employee Assistance Program (EAP).

• ALLERGY AND IMMUNOLOGY DEPARTMENT:
• Reviewed patient history to verify conditions and current medications.
• Assisted physicians with diagnostic testing and procedural support for optimal treatment decisions.
• Took samples to complete diagnostic and routine assessment tests.
• Performed skin allergy testing,
• Performed Oral Challenge Testing.
• Performed pulmonary Function testing.
• Administered immunotherapy and monitored for adverse side effects.
• Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.

• ALLERGY AND IMMONOLOGY DEPARTMENT:
• Reviewed patient history to verify conditions and current medications.
• Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
• Administered medications and injections to patients.
• Registered vaccinations with the North carolina Vaccination registry.
• Filed all school forms.
• Educated patients and families on health promotion, disease prevention, and self-care management strategies.
• Assisted practitioners with diagnostic testing and procedural support for optimal treatment decisions.
• Supported diagnoses by taking blood samples from patients for laboratory testing.
• Provided patient education on health care issues and prescribed medications.

• ASTHMA, ALLERGY AND IMMUNOLOGY DEPARTMENT:
• Evaluated patient histories, complaints, and current symptoms.
• Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
• Performed pulmonary function testing
• Administered immunotherapy and monitored for adverse reactions.
• Assisted physicians with diagnostic testing and procedural support for optimal treatment decisions.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
• Communicated with patients via phone to assure well being after treatments.

• ALLERGY AND IMMUNOLOGY DEPARTMENT:
• Streamlined the triage process by effectively prioritizing patients based on urgency and acuity of conditions.
• Evaluated patient histories, complaints, and current symptoms.
• Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
• Took samples to complete diagnostic and routine assessment tests.
• Administered injections to patients.
• Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
• Provided patients with test results and coordinated interdisciplinary care and referals.

• Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.

• Assisted medical providers with different procedures.
• Delivered emotional support to patients and families during challenging times.
• Implemented effective techniques learned from continuing education courses into daily nursing practice, elevating the quality of care provided to patients.
• Provides education and information to patients and family members.
• Contributed to infection control efforts by maintaining a clean work environment and following best practices for hand hygiene.
• Delivered orientation and training of less experienced clinic staff in specific clinic operations and procedures.

• ENT DEPARTMENT (VESTIBULAR TECHNICIAN):
• Evaluated patient histories, complaints, and current symptoms.
• Scheduled patients for vestibular testing via IDX system.
• Performed inner ear testing
• Coordinated intra-disciplinary patient care.
• Worked along side case managers to provided best possible post-care for patients.
• Assisted practitioners with diagnostic testing and procedural support.
• Provided administrative support for all practitioners.
• Coordinated the ordering and restocking of all medical and office supplies.

LPN NURSE LIASON:

• Evaluated patient histories, complaints, and current symptoms.
• Coordinated intra-disciplinary patient care.
• Worked along side case managers to provided best possible post-care for patients.
• Obtained pre-authorizations for procedures.
• Assisted practitioners with diagnostic testing and procedural support.
• Provided administrative support for all practitioners.
• Coordinated the ordering and restocking of all medical and office supplies.

LPN CHARGE NURSE

LPN WOUND CARE NURSE

• Administered medications and injections to patients.
• Educated patients and families on health promotion, disease prevention, and self-care management strategies.
• Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
• Cared for wounds, provided treatments, and assisted with procedures.
• Used aseptic techniques to provide sterilized wound care and dressing applications.
• Collaborated with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.
• Demonstrated excellent technical skills in wound dressing changes, IV therapy administration, catheter insertion, and other routine nursing procedures.
• Reviewed patient history to verify conditions and current medications.
• Assisted physicians with diagnostic testing and procedural support for optimal treatment decisions.
• Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
• Managed and mentored new nursing staff (LPNs and CNAs).
• Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
• Assisted with admissions, appointments, transfers, and discharges.

LPN WOULD CARE NURSE:

• Administered medications and injections to patients.
• Educated patients and families on health promotion, disease prevention, and self-care management strategies.
• Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
• Cared for wounds, provided treatments, and assisted with procedures.
• Used aseptic techniques to provide sterilized wound care and dressing applications.
• Collaborated with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.
• Demonstrated excellent technical skills in wound dressing changes, IV therapy administration, catheter insertion, and other routine nursing procedures.
• Reviewed patient history to verify conditions and current medications.
• Assisted physicians with diagnostic testing and procedural support for optimal treatment decisions.
• Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
• Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
• Assisted with admissions, appointments, transfers, and discharges.

LPN CHARGE NURSE

LPN WOUND CARE NURSE

• Administered medications and injections to patients.
• Educated patients and families on health promotion, disease prevention, and self-care management strategies.
• Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
• Cared for wounds, provided treatments, and assisted with procedures.
• Used aseptic techniques to provide sterilized wound care and dressing applications.
• Collaborated with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.
• Demonstrated excellent technical skills in wound dressing changes, IV therapy administration, catheter insertion, and other routine nursing procedures.
• Reviewed patient history to verify conditions and current medications.
• Assisted physicians with diagnostic testing and procedural support for optimal treatment decisions.
• Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
• Managed and mentored new nursing staff (LPNs and CNAs).
• Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
• Assisted with admissions, appointments, transfers, and discharges.

MEDICAL ASSISTANT 1994-1997

LICENSED PRACTICAL NURSE 1997-2000

• Evaluated patient histories, complaints, and current symptoms.
• Coordinated intra-disciplinary patient care.
• Worked along side case managers to provided best possible post-care for patients.
• Obtained pre-authorizations for procedures.
• Assisted practitioners with diagnostic testing and procedural support.
• Provided administrative support for all practitioners.
• Coordinated the ordering and restocking of all medical and office supplies.