Donna Parrish

• Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
• Answered customer questions about hours, seating, and menu information.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
• Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
• Supported servers, food runners, and bussers with keeping dining area ready for every guest.
• Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
• Assisted servers with food delivery during peak hours to ensure timely service for all guests.
• Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
• Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
• Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
• Answered phone calls to take orders, give information and document reservations.
• Backed up servers by checking on tables and retrieving items for guests.
• Reset and cleaned tables quickly to prepare for new customers.
• Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
• Trained new staff in bussing and cleaning procedures.
• Contributed to increased customer satisfaction by promptly addressing any concerns or requests.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Restocked and organized merchandise in front lanes.
• Assisted customers with returns, refunds and resolving transaction issues.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Answered questions about store policies and addressed customer concerns.
• Mentored new employees on cashier duties and best practices, improving overall staff performance.
• I answered and packaged all to go orders.

• Delivered packages to customer doorsteps and business offices.
• Completed on-time deliveries by choosing best and most efficient routes.
• Improved customer satisfaction by ensuring timely and accurate deliveries of products.
• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
• Maintained strong relationships with clients through proactive communication and personalized service.

I ran the cash register. I also stocked products in my free time and help to display and price items. I did everything on the register making sure that the drawer was exact. I greeted everyone and helped with all customer needs.

I picked up and delivered airway bills to and from companies to US Customs Ocean and US Customs Air. I delivered express mail from the airlines to and from companies and Customs. I had a regular route and a lot of extras. I also did some hot shot deliveries if time allowed.

• Upheld company reputation for reliability by maintaining a strong attendance record and consistently meeting delivery deadlines.
• Streamlined mail distribution processes with the implementation of accurate sorting techniques, reducing errors in delivery.
• Maintained positive customer relationships through professional communication and prompt resolution of any issues or concerns.
• Assisted in training new employees on company procedures and expectations, facilitating smooth integration into the team.
• Expedited urgent deliveries with prioritization of tasks, ensuring timely arrival for important correspondence.
• Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
• Verified package information to check for accuracy and completeness.
• Contacted customers to confirm delivery details and locations.
• Collected payments from customers for packages delivered and provided receipt to use as proof of transaction.
• Delivered packages to customer doorsteps and business offices.
• Loaded and unloaded packages onto delivery vehicles for proper storage and handling.
• Built professional relationships with customers and business partners to establish trust and credibility.
• I picked up airway bills from the airlines and delivered them to the proper companies. I carried checks and other important items to U.S. Customs Air and Ocean. I had to properly stamp items in and place in the proper boxes at Customs. I had to pick up and deliver items back and forth from Customs to companies . I took titles to the title desk. I had a mail route everyday plus I had to pick up from U. S. customs Air. And U.S. Customs Ocean.

I reached out to CEO 's of fortune 500 manufacturing companies in Texas and residential properties who would benefit from a predominant use study of electricity and natural gas. I was very good at cold calls follow up whatever it took to speak to the right person. I advanced to the top research person in charge of making the call list for all employees to target and also took care of closing the deal. I also visited companies in person to sell our services.

I cleaned residential houses and offices around kingwood and the woodlands. This was my own business.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

I was a server. We greeted guest. We took orders and entered them onto a pos system. Served drinks and food and made people have a great dinning experience.