DONNA PATTON
High Point,NC
Summary
Resourceful Executive Assistant with significant experience excelling in project management, office management, and operational streamlining. Highly skilled in Microsoft Office Suite, calendar management, and travel coordination. Proven success in improving employee engagement and fostering effective communication across all organizational levels. Recognized for adaptability and high productivity, providing exceptional support to executive teams.
Overview
19
19
years of professional experience
Work History
Office Manager, Temp Assignment
Foundation for a Healthy High Point
High Point, North Carolina
01.2024 - 06.2024
- Managed daily office operations and maintained a professional work environment.
- Coordinated schedules and appointments for staff and community meetings.
- Facilitated communication between the non-profit director and the non-profit board of directors.
- Organized events and workshops.
- Assisted in budget preparation and monitored office expenses.
- Maintained filing system for records, correspondence and other documents.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Managed office inventory and placed new supply orders.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Implemented and maintained company protocols to facilitate smooth daily activities.
- Provided administrative support to management team including preparing reports and presentations.
- Coordinated meetings, conferences, travel arrangements and department activities.
- Prepared agendas for board meetings along with taking minutes during sessions.
CEO Executive Assistant
Leonardo Company US/Selex/ELSAG
Greensboro, NC
04.2023 - 08.2023
- Streamlined scheduling of meetings for CEO by maintaining an accurate calendar.
- Facilitated planning of onsite/offsite meetings with attention to catering and equipment needs.
- Captured minutes from executive meetings while ensuring confidentiality in follow-ups.
- Leveraged Microsoft Suite to prepare sensitive reports, presentations, and communications.
- Executed administration of expense reports. incorporating various currency conversions
- Ensured high-quality customer service interactions with clients and stakeholders.
- Handled travel arrangements domestically and internationally, managing passports and visas.
Travel Coordinator
TriMark Foodcraft
Winston-Salem, NC
12.2022 - 04.2023
- Scheduled and coordinated travel arrangements for kitchen installers through Concur Travel Tool.
- Submitted expense reports for kitchen installers after travel completion using Concur Expense Report Tool.
- Handled per diem reimbursement reports for kitchen installers with Concur Expense Report Tool.
- Provided friendly, efficient customer service to enhance user experience.
Executive Assistant/Communication Coordinator
Volvo Group Trucks Operations
Greensboro, NC
05.2017 - 05.2022
- Managed multiple executives' schedules, adapting to dynamic changes with precision.
- Created purchase orders and reconciled invoice payments using SAP for vendors.
- Prepared PowerPoint presentations, reports, and confidential documents with discretion.
- Analyzed and updated weekly KPI data for executive stakeholders.
- Planned company events, including product launches and management conferences.
- Coordinated travel arrangements for executive team, both domestic and international.
- Reviewed departmental timesheets for employees and consultants.
- Assisted in implementing communication materials and site renovations.
Administrative Executive Assistant
Volvo Group Trucks Operations
Greensboro, NC
07.2005 - 05.2017
- Facilitated support for a range of executives, enhancing operations during nearly 17 years at Volvo.
- Developed presentations and reports as directed by leadership for various organizational events.
- Managed supplier purchase orders through SAP from initiation to finalization.
- Negotiated contracts with suppliers and vendors.
- Organized internal and external meetings, managing all logistical details and catering.
- Acted as liaison for new hires, streamlining onboarding experiences for employees.
- Handled executive calendar management, adjusting to dynamic schedule changes consistently.
- Executed employee engagement events to strengthen team cohesion and involvement.
- Ensured accuracy in executive credit card reconciliations and expense report submissions.
Education
BAA - Organizational Leadership And Management
Greensboro College
05-2020
Travel Agent Certification -
Cal Simmons Travel School
Arlington, VASkills
- Microsoft Office Suite and 365
- Project management
- Event planning and coordination
- Customer service
- Travel coordination
- Meeting facilitation
- Teams and SharePoint proficiency
- Conference management
- Invoice reconciliation
- Presentation design and delivery
- Calendar management
- Interpersonal communication
- SAP expertise
- Proficiency in expense report and travel arrangement tools, such as Chrome River and Concur
- Multitasking and time management skills
- Confidentiality respect
- Communication skills
- Employee engagement strategies
- Problem-solving abilities
- Organizational and adaptability skills
- Budget planning
- Team building and collaboration
- Operational continuous improvement efficiency using Lean and Kaizen principles
References
References available upon request.
Timeline
Office Manager, Temp Assignment
Foundation for a Healthy High Point
01.2024 - 06.2024
CEO Executive Assistant
Leonardo Company US/Selex/ELSAG
04.2023 - 08.2023
Travel Coordinator
TriMark Foodcraft
12.2022 - 04.2023
Executive Assistant/Communication Coordinator
Volvo Group Trucks Operations
05.2017 - 05.2022
Administrative Executive Assistant
Volvo Group Trucks Operations
07.2005 - 05.2017
BAA - Organizational Leadership And Management
Greensboro College
Travel Agent Certification -
Cal Simmons Travel School