Donna Perras
Weare,NH
Summary
Strong, highly energetic, Licensed Real Estate professional with 8 years + of managing multifamily properties.
Overseeing 122 units, successful at multitasking day-to-day operations, administration leadership, facility repairs, tours, capital improvements, appearance and ensure that the team is positive and successful.
Extensive knowledge of construction renovations, scheduling, planning forecasting and budgeting. Highly successful achieving 100% occupancy retention and customer satisfaction.
Ready to bring knowledge and abilities to challenging role with potential for long-term career advancement and success.
Overview
24
24
years of professional experience
Work History
Property Manager
Forest Properties
Cambridge, MA
04.2020 - Current
- Perform all tasks related to renting apartments including generating traffic, responding to telephone and internet inquiries, greeting prospective residents, touring prospective residents, qualifying prospects and closing sales by obtaining rental applications and deposits.
- Verified income, assets and expenses and completed file tracking sheet for each applicant.
- Solved problems quickly using common sense, experience and within legal boundaries within 24 hours.
- Approves and submits invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, coding charges to appropriate Chart of Account codes,
- Developed and executed plan to achieve and maintain 98% or better rate of occupancy.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
- Followed up on delinquent tenants and coordinated collection procedures.
Property Manager
YS Management Properties
Goffstown, NH
05.2014 - 04.2020
- Perform all tasks related to renting apartment homes including generating traffic, responding to telephone and internet inquiries, greeting prospective residents, touring prospective residents, qualifying prospects and closing sales.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Administered operations to handle needs of more than 300 tenants across 220 property units.
- Developed and executed plan to achieve and maintain 97% or better rate of occupancy.
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
Kitchen and Bath Designer
Owner/Designer - Inspire & Designs Of Boston
Pepperell, MA
06.2003 - 08.2014
- Developed key client relationships, providing design solutions that met needs and budgets without compromising quality or design intent.
- Designed floor plans, elevations, 3D perspective views and material boards for review and presentation.
- Defined space requirements from schematic design to construction phase and installation.
- Developed and initiated projects, managed costs and monitored performance.
- Identified plans and resources required to meet project goals and objectives.
- Successful at closing design projects 98% of time
- Project manager and led team of subcontractors; plumbers, electricians, finished carpenters and installers
Realtor
KW Metropolitan
Bedford, NH
07.2018 - Current
- Scheduled showings and tours for potential new clients and properties with 97% success rate.
- Compared recently sold area properties to determine competitive market prices.
- Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
- Verified payment and loan paperwork for property sales by working closely with banks, buyers and sellers.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Increased home sales through persuasion, negotiation and closing prowess.
Education
Green Belt - Six Sigma
SIX SIGMA GLOBAL INSTITUTE
NH 12.2022
Bachelor of Science - Business Management
Rivier University
Nashua, NH06.2015
Associate of Science - Project Management
Ashworth College
Norcross, GA05.2011
Associate of Science - Interior Design
Hesser College
Manchester, NH05.2003
Skills
- Public Notary
- Detailed-Organized
- Leadership & Management
- Team Building
- Time Management
- Problem Solving
- Motivating
- OneSite Accounting system
- Appfolio Accounting system
- Financial budgeting and reporting
- Business Development
- Contract Negotiation
- Proficient MS Office
Timeline
Property Manager
Forest Properties
04.2020 - Current
Realtor
KW Metropolitan
07.2018 - Current
Property Manager
YS Management Properties
05.2014 - 04.2020
Kitchen and Bath Designer
Owner/Designer - Inspire & Designs Of Boston
06.2003 - 08.2014
Green Belt - Six Sigma
SIX SIGMA GLOBAL INSTITUTE
Bachelor of Science - Business Management
Rivier University
Associate of Science - Project Management
Ashworth College
Associate of Science - Interior Design
Hesser College
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