Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Hi, I’m

Donna Petersen

Realtor
Little Rock,Arkansas
Donna Petersen

Summary

Entrepreneurial Realtor with extensive knowledge of residential area properties and dedication to effective, profitable sales. Great negotiator with training in multiple areas. Outgoing Realtor with five years of real estate experience. Fantastic salesman with proven eye for detail and goal-oriented mindset. Known for closing sales quickly and ensuring both buyer and seller satisfaction. Accomplished Real Estate Agent skilled at evaluating and marketing investment properties through large scale open houses. Adept at analyzing comparable property, short sale and foreclosure statistics to realize clients' best possible financial return. Well-developed network of real estate professionals, mortgage lenders and inspectors. Motivated Real Estate professional versed in all aspects of real estate transactions, including facilitating development and execution of representation contracts, purchase agreements, closing statements, deeds and leases. Offering five years of industry success with commitment to supporting buyers and sellers through complex processes and paperwork.

Detail-oriented Realtor with five years of extensive training in real estate sales and insurance assistance with knowledge of financial advising. Skilled at client services and company branding to increase profitability, monitor markets and maintain relationships with clients. Adept at leadership, collaboration and multitasking.

Overview

16
years of professional experience

Work History

Palisade Realty
Spring Valley, CA, CA

Realtor
10.2018 - Current

Job overview

  • Reviewed property listings, interviewed potential clients, accompanied clients to properties and effectively communicated condition of sales
  • Assisted buyers with finding ideal homes by assessing needs, requirements and budgets
  • Followed-up escrow process, coordinated contingency removal of property inspection and maintained timely closing of escrow
  • Arranged for title searches of properties being sold and gave buyers virtual and physical tours of properties
  • Negotiated contracts with buyers and sellers to maximize customer savings
  • Designed and staged homes for optimum showings and photography
  • Reviewed and executed confidential documents, contracts and disclosures
  • Acquired over 15 new clients by following up regularly regarding individual real estate desires and current listings

Keller Williams Realty
Little Rock, AR

Real Estate Agent
08.2015 - Current

Job overview

  • Represented buyers and sellers of developed and undeveloped properties
  • Advertised client properties on websites, through social media and in real estate guides
  • Showed properties to potential buyers and other brokers at open houses and by appointment
  • Generated listings for sales and rental properties through cold calls and referrals
  • Coordinated appointments to show marketed properties
  • Prepared and organized documents for co-op board interviews
  • Accompanied buyers and sellers to their home inspections and appraisals
  • Negotiated, facilitated and managed real estate transactions
  • Presented purchase offers to sellers for consideration
  • Acted as liaison between buyers and sellers to ensure positive experiences for both parties
  • Met all monthly and quarterly sales goals

US Navy
San Diego, CA

Boatswains Mate
05.2009 - 05.2014

Job overview

  • Drafted military and nonmilitary correspondence
  • Supervised a creation and validation of anti-terrorism plans on all ships
  • Developed and led training programs in preparation for combat
  • Trained in an use of tear gas and explosives
  • Wrote office job descriptions and directives
  • Performed as fire team member during situational training exercises and all infantry dismounted battle drills
  • Managed 40 sailors with fueling in excess of $2.3 million
  • Documented and processed classified materials
  • Tracked personnel and supplies within company
  • Tracked and filed administrative paperwork and personnel folders

U.S. Bank Branch
North Little Rock, AR

Teller II
01.2008 - 12.2008

Job overview

  • Organized and removed online banking files no longer in use
  • Executed customer transactions, including deposits, withdrawals, money orders and checks
  • Rapidly and efficiently prepared customer and ATM cash and change orders
  • Organized, stocked and maintained the teller window area
  • Continued education on current banking products and services
  • Processed quarterly Vault and ATM audits with a zero error rate
  • Coordinated daily cash reconciliation at a high-volume location
  • Handled various accounting transactions
  • Collected member loan payments
  • Sold cashier's checks, traveler's checks and money orders
  • Executed wire transfers, stop payments and account transfers
  • Processed exchange and foreign currency
  • Answered telephone inquiries on banking products including checking, savings, loans and lines of credit
  • Maintained friendly and professional customer interactions

Dillard's
North Little Rock, AR

Cashier
04.2007 - 12.2007

Job overview

  • Directed customers to store locations
  • Received customer payments
  • Greeted customers promptly
  • Totaled bills and calculated taxes
  • Described products and services in detail
  • Monitored areas for security issues and safety hazards
  • Assisted customers in selecting items based on needs
  • Created attractive displays to promote items
  • Processed customer returns
  • Reported security and service incidents to management
  • Completed purchases using Point of Sale systems
  • Trained new cashiers on procedures, customer service and sales techniques
  • Assisted on sales floor as needed to maintain service standards

Education

Norfolk State University
Norfolk, VA

Bachelor of Arts from Psychology
2018

University Overview

  • Member of Virginia 's STA 21
  • Queen of Psychology Club
  • Majored in Psychology

Vincennes University
North Little Rock, AR

Associate of Science from General Studies
2015

Alpha College of Real Estate
Chesapeake, VA

Realtor License from Real Estate
2015

Skills

  • Detail-oriented
  • Excellent teamwork
  • Customer service-oriented
  • Works well independently
  • Strong organizational skills
  • Certified Residential Specialist (CRS)
  • Strong interpersonal skills
  • Briefings
  • Rapid 10-key data entry
  • Accounting systems and software
  • Consumer banking specialist
  • Verbal/written communication
  • Excellent time management skills
  • Deadline-driven
  • Ledger and balance sheet competency
  • Cash handling expertise
  • Innovative marketing strategist
  • Presenting

Accomplishments

  • Maintained a positive net cash flow Number for 8 months in a row.
  • Built client base of 10 investors, surpassing customer retention and business development goals.
  • Consistently maintained 80% or better of established production goals.
  • Successfully trained 2 new tellers over a 6 month time period.
  • Effective Communication
    Followed up and kept track of expected orders from the court and correspondence from opposing attorneys.
  • Computer Proficiency
    Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Bronze Award Producer in Real Estate first 2 years debut.
  • Sold over 1million GCI in real estate sales first year.
  • Great customer service and high energy personality.

References

Available upon request

Timeline

Realtor

Palisade Realty
10.2018 - Current

Real Estate Agent

Keller Williams Realty
08.2015 - Current

Boatswains Mate

US Navy
05.2009 - 05.2014

Teller II

U.S. Bank Branch
01.2008 - 12.2008

Cashier

Dillard's
04.2007 - 12.2007

Norfolk State University

Bachelor of Arts from Psychology

Vincennes University

Associate of Science from General Studies

Alpha College of Real Estate

Realtor License from Real Estate

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