Donna Possenti
Lockport
Summary
Dynamic VP recognized for spearheading quality improvement initiatives that enhanced patient outcomes. Proven leader in fostering collaboration and optimizing resource allocation to achieve strategic goals. Expert in clinical operations and staff management.
Experienced with strategic management of clinical services, focusing on improving patient outcomes and streamlining operations. Utilizes comprehensive knowledge of regulations to ensure compliance and efficiency. Track record of fostering team collaboration and achieving organizational goals.
Experienced clinical services leader with strong focus on team collaboration and achieving results. Well-versed in implementing strategic initiatives, optimizing client care processes, and ensuring regulatory compliance. Known for reliability and adaptability in dynamic healthcare environments. Adept at fostering culture of excellence and innovation.
Overview
24
24
years of professional experience
Work History
VP of Clinical Services
Jewish Family Services of WNY
07.2001 - 02.2025
- Led strategic initiatives to enhance clinical service delivery across diverse programs.
- Implemented quality improvement protocols, ensuring compliance with regulatory standards and enhancing patient outcomes.
- Coordinated interdepartmental collaboration to streamline service integration and improve overall operational efficiency.
- Evaluated program effectiveness using data-driven analysis to inform decision-making and optimize resource allocation.
- Fostered partnerships with community organizations to expand outreach and increase access to essential services.
- Oversaw budgeting processes, aligning financial resources with strategic goals to ensure sustainable service provision.
- Ensured compliance with all industry regulations and standards by regularly reviewing policies and procedures, updating as necessary to maintain best practices.
- Managed budgets for multiple departments, controlling costs while maintaining high levels of service quality.
- Spearheaded initiatives to enhance patient satisfaction rates, addressing areas of concern and implementing targeted improvements.
- Oversaw the expansion of clinical services, ensuring seamless integration of new programs into existing infrastructures.
- Launched successful telehealth programs that expanded access to care for patients in underserved communities or facing transportation challenges.
- Streamlined clinical operations for increased efficiency, optimizing staff utilization and resource allocation.
- Served as a liaison between clinical departments and executive leadership, bridging communication gaps and facilitating information sharing for more informed decision making.
- Facilitate hiring of qualified personnel by interviewing applicants and making recommendations for employment.
- Developed, implemented, revised, and evaluated policies and procedures.
- Developed and implemented strategic plans enabling facility to meet budgetary and quality assurance goals.
Education
Bachelor of Science - Psychology
SUNY OSWEGO
Oswego, NYSkills
- Leadership
- Quality improvement
- Staff management
- Clinical operations
- Cross-functional collaboration
- Compliance with regulatory guidelines
Timeline
VP of Clinical Services
Jewish Family Services of WNY
07.2001 - 02.2025
Bachelor of Science - Psychology
SUNY OSWEGO