Donna Proctor

Mercy Hospital Springfield

06.2005 - Current

Coordinated staff schedules, ensuring adequate coverage and minimizing overtime expenses.
Oversaw infection control measures within the hospital unit to minimize occurrences of healthcare-associated infections among patients and staff members.
Served as a liaison between patients, families, physicians, and other healthcare providers to ensure seamless coordination of care.
Contributed to facility accreditation efforts by participating and holding a chair position on committees to maintain compliance with regulatory requirements and best practices standards pertaining to clinical care delivery systems.
Streamlined workflow processes to improve efficiency, ultimately reducing wait times for patients seeking care.
Collaborated with medical staff in the development of individualized care plans, ensuring that patients received the most appropriate treatment based on their specific needs and preferences.
Enhanced patient care by developing and implementing clinical protocols and guidelines.
Championed evidence-based practice initiatives, incorporating current research findings into clinical decision-making processes for better results.
Mentored and trained new nursing staff, fostering a supportive learning environment that resulted in increased retention rates.
Reduced hospital readmissions by completing risk assessments, closely monitoring patients and providing timely interventions.

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