Donna Roberts
Summary
Highly organized Executive Assistant with expertise in providing administrative support to top-level executives. Possess strong skills in office management, scheduling, and communication combined with an ability to maintain confidentiality. Have successfully streamlined office operations for efficiency and provided critical support in fast-paced corporate environments. Demonstrated history of improving administrative processes and team collaboration.
Overview
16
16
years of professional experience
Work History
Administrative Executive Assistant
Ackman-Ziff Real Estate Capital Advisors
New York
10.2005 - 05.2021
- Provided administrative support to C-level executives, including COO, multiple brokers, associates and analysts
- Facilitated all communication with staff to executives, and kept them apprised of employee issues
- Entrusted with confidential information, and recognized for independent judgment in making decisions
- Collaborated with executive and interdepartmental teams to increase problem solving and productivity
- As gatekeeper, monitored and prioritized requests for one-on-one meetings
- Screened calls, prepared emails and correspondence, edited presentations and speeches; handled grant writing; maintained all departmental files
- Scheduled/coordinated all appointments; organized calendar
- Arranged weekly conferences; booked conference rooms and lender meetings
- Planned logistics and facilitated all conference and meeting needs including audiovisual equipment, collateral materials and handouts; drafted/distributed agenda
- Prepared and generated reports, contracts, and correspondence, including onboarding letters and tracking sheet
- Assisted in preparation, coordination and completion of special event notification and newsletter mailings
- Coordinated itineraries, travel arrangements and prepared travel and entertainment expense reports for executives
- Maintained contact lists and input clients/lenders into Salesforce database and visitors in Passage Point
- Monitored and reordered supplies, negotiated competitive prices and terms with vendors; verified invoices and transmitted to accounting
- Trained and mentored newly hired receptionists
- Provided front desk relief as needed
- Supervised and developed cohesive, productive clerical and office support teams.
Education
Associate of Science - Social Work
Lehman College
New York, NY07-2025
A.S. - Human Services
LaGuardia Community College
Long Island City, NYSkills
- MS Office
- Word
- Excel
- PowerPoint
- Outlook
- Salesforce
- Expense Reporting
- Meeting planning
- Travel Arrangements
Websites
References
References available upon request.
Timeline
Administrative Executive Assistant
Ackman-Ziff Real Estate Capital Advisors
10.2005 - 05.2021
Associate of Science - Social Work
Lehman College
A.S. - Human Services
LaGuardia Community College
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