DONNA ROSS
Orlando,FL
Summary
Experienced Team Leader/Managing Principal. Known for effective leadership, training, impactful coaching, strategic recruitment, and compliance adherence. Driven by a genuine passion for fostering growth and development. I am actively seeking opportunities to make significant contributions to both the organization's mission and the professional advancement of its associates.
Overview
1
1
Certification
Work History
Team Leader
Keller Williams Realty at the Lakes
Celebration, FL
2017 - Current
- Responsible for growth and profit. Sales Volume 2017-Present: $1.7Billion
- Recruit Talent - recruited over 700 sales associates (new and experienced)
- Fostered positive associate relationships through communication, training and development coaching
- Provide coaching and consulting to the top associates
- Lead Onboarding Team
- Lead Team Business Meetings
- Research competition and develop strategies for transitioning agents into our company.
- Drive associates toward proficiency in the use of KW technology, resources and tools
- Meet and support agents to review their production goals and hold them accountable to completion of actions
- Lead Career Seminars
- Lead the Leadership Team to acceptable professionalism & job performance
Real Estate Broker Associate
Keller Williams Realty at the Lakes
Celebration, FL
2014 - 2017
- Multi Million Dollar Producer -
- Residential and Commercial Sales
- Selected Cultural Ambassador
- Associate Leadership Committee
- Developed networks with appraisers, lenders, and home inspectors to facilitate real estate transactions.
- Negotiated purchase agreements and contracts with buyers and sellers.
- Managed marketing strategies for properties including advertising campaigns and open houses.
- Generated leads through networking activities such as cold calls and referrals from past clients.
- Provided guidance to clients throughout the entire buying or selling process.
- Prepared comparative market analysis to estimate properties' value.
- Analyzed potential investment opportunities based on financial reports.
- Served as local real estate expert, advising customers on market dynamics and home prices.
Owner/President
Welcome Homes USA
Davenport, FL
2013 - 2015
- Welcome Homes USA is a Property Management and Vacation Rental company located in Central Florida, just south of Disney World. Welcome Homes was in its 20th year of service to the vacation market. We managed and booked vacations for 50+/- homes.
Commercial Property Manager
Wharton Square Partners
New York, NY
1984 - 2020
- Negotiated leases, rental agreements, and other contractual documents related to property management activities.
- Managed overall tenant relations, including promoting tenant satisfaction and streamlining services delivery.
- Developed budgets, monitored expenses, and prepared financial reports for each property under management.
- Negotiated with outside contractors to obtain reasonable fees for common area maintenance, tenant improvements and center renovations.
Skills
- Leadership
- Coaching and Mentoring
- Onboarding and Orientation
- Team motivation
- Teamwork and Collaboration
- Goal Setting
- Leading Team Meetings
- Daily Huddles with Leadership Team
Accomplishments
- Director - Osceola County Association of Realtors Board of Directors 2021
- Secretary - Women's Council of Reatlors 2016-2017
- Chairperson Professional Development Committee 2022-2023
- Cultural Ambassador Keller Williams 2016 and 2017
- Keller Williams Associate Leadership Council - Culture Chair 2015-2016
- Osceola Women's Council of Realtors - Secretary 2017 to 2018
- Sunshine Foundation Award for our Market Center
- Recipient for Team of Sunshine Foundation Award
- Recipient of various Keller Williams Realty at the Lakes sales awards
Certification
- Florida Real Estate Broker's License
- Florida Licensed Public Insurance Adjuster
- KWU Certified Market Center Instructor
- Real Estate, Coaching, Leadership
Keller Williams University, On going - BOLD - Business Objective A Life by Design
- Career Visioning Franchise Systems Orientation
- IGNITE Instructor
- KWKC Quantum Leap Instructor & Coach
- Team Leader Fundamentals
- Gary Keller Team Leadership Training
- Katherine Gibbs School, Montclair, NJ 1978
Timeline
Team Leader
Keller Williams Realty at the Lakes
2017 - Current
Real Estate Broker Associate
Keller Williams Realty at the Lakes
2014 - 2017
Owner/President
Welcome Homes USA
2013 - 2015
Commercial Property Manager
Wharton Square Partners
1984 - 2020
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