Summary
Overview
Work History
Education
Skills
Timeline
Generic

Donna Rusnak

Round Rock

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

22
22
years of professional experience

Work History

RV Park Manager

Bastrop RV Park
Bastrop
05.2010 - 12.2025
  • Established relationships with local vendors for maintenance services.
  • Maintained general upkeep of the grounds, including landscaping and cleaning common areas.
  • Resolved customer complaints in a timely manner.
  • Provided guidance to staff on how best to handle difficult situations with customers.
  • Set up reservations systems for campsites and other amenities.
  • Performed regular inspections of RVs to ensure compliance with safety standards.
  • Assisted guests with check-in and check-out procedures.
  • Ensured RV park regulations were followed by all visitors.
  • Managed maintenance for mobile home rental properties.
  • Collected residents' monthly rent payments, recorded transaction details, and submitted bank deposits promptly to ensure availability of operating funds.
  • Communicated clearly with coworkers using radio, phone and text to stay on top of operations needs.
  • Explained rules and regulations of facilities and entertainment attractions to customers.
  • Communicated with customers to convey information about events or activities.

Office Assistant

Temperature Pro.
Round Rock
10.2022 - 03.2025
  • Answered phone calls and directed them to appropriate personnel.
  • Greeted visitors in a professional manner and provided assistance when necessary.
  • Managed office supply inventory by tracking orders and ensuring adequate stock levels are maintained at all times.
  • Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
  • Maintained an organized filing system of paper documents and electronic files.
  • Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
  • Utilized office equipment such as printers, copiers, and fax machines efficiently.
  • Facilitated communication within the office and with external partners.

Project Coordinator

Honey Do Crew of Texas
Austin
02.2021 - 07.2021
  • Collaborated with vendors and suppliers by delegating tasks and outlining expected deliverables.
  • Allocated suitable teams and streamlined hours for payroll processes.
  • Monitored job sites to manage activities when required.
  • Engage with clients to choose materials for projects

Department Manager

Lowes Home Improvment
Bastrop
02.2004 - 12.2015
  • Coached and trained new staff members, providing guidance on department policies and procedures.
  • Resolved customer complaints and issues promptly and professionally.
  • Lead and manage a team of 15 employees in the Department, ensuring that all tasks are completed efficiently and on time.
  • Collaborated with other departments to ensure smooth flow of operations across multiple teams.
  • Created monthly schedules for staff members to ensure adequate coverage during peak hours.
  • Modeled supportive leadership qualities, motivating staff to achieve department goals and promote staff participation and team building.

Education

Temple High
Temple, TX

Skills

  • Customer service and support
  • Reporting and correspondence
  • Goal-oriented mindset
  • Phone and email etiquette
  • Property management knowledge
  • Community engagement

Timeline

Office Assistant

Temperature Pro.
10.2022 - 03.2025

Project Coordinator

Honey Do Crew of Texas
02.2021 - 07.2021

RV Park Manager

Bastrop RV Park
05.2010 - 12.2025

Department Manager

Lowes Home Improvment
02.2004 - 12.2015

Temple High

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