Donna Schlueter
Heath
Summary
Accomplished administrator with significant experience in office management, human resources and billing. Expertise in Quickbooks, Excel and Smokeball, leading to enhanced operational efficiency. Demonstrated leadership in staff development and vendor negotiations, contributing to firm success.
Overview
33
33
years of professional experience
Work History
Office & Billing Administrator, HR Manager
Henry Oddo Austin & Fletcher, P.C.
07.2011 - Current
- Manage law firm of twelve attorneys and twenty-two staff.
- Interview, hire, onboard and oversee staff and staff assignments.
- Assist with attorney hiring and review of resumes.
- Maintain personnel files.
- Calendar staff PTO.
- Review weekly time sheets.
- Report payroll.
- Document and conduct performance reviews.
- Determine annual salary increases.
- Set office policies and procedures.
- Oversee firm benefits.
- Coordinate monthly social functions.
- Prepare audit letters.
- Enter all expenses and case costs for billing.
- Handle accounts payable, accounts receivable, collections and monthly litigation billing.
- Negotiate vendor and equipment contracts.
- Order office supplies and furnishings.
- Prepare monthly billing/collection reports.
- Manage website, marketing and IT needs.
Firm Administrator
John M. Cox & Associates, P.C.
05.2005 - 03.2010
- Manage small law firm.
- Handle payroll, accounts payable, accounts receivable, collections and dispute of write-offs.
- Maintain and reconcile bank accounts.
- Interview, hire and oversee staff.
- Maintain personnel files.
- Review weekly time sheets.
- Conduct performance evaluations.
- Handle terminations.
- Set up policy manual, forms and procedures.
- Coordinate and manage all benefits, including insurance and 401(k).
- Negotiate equipment contracts.
- Order office supplies.
- Prepare weekly and monthly reports including balance sheets, income statements, aged accounts receivable, timekeeper and productivity reports.
- Update website and other firm listings.
Office Administrator
Brown McCarroll, L.L.P. (n/k/a Husch Blackwell)
11.2003 - 11.2004
- Responsible for management of mid-size law office.
- Review resumes, interview and hire all staff.
- Handle new employee orientation.
- Update employee paperwork.
- Prepare and distribute evaluation forms.
- Determine salary increases and conduct performance reviews.
- Approve staff time sheets.
- Coordinate paralegal and secretary assignments with attorneys.
- Maintain calendar of staff PTO.
- Handle terminations.
- Work with partners on attorney hiring.
- Coordinate social functions.
- Review, code and approve office checks/expense requests and vendor invoices.
- Balance checkbook and petty cash.
- Prepare expense budget and monitor monthly.
- Provide reports for and attend monthly partners meeting.
Admin. Assistant, HR & Recruiting Coordinator
Brown McCarroll, L.L.P. (n/k/a Husch Blackwell)
10.1999 - 11.2003
Recruiting Coordinator, Administrative Assistant and Legal Secretary
Brown McCarroll, L.L.P. (n/k/a Husch Blackwell)
08.1992 - 06.1998
Skills
- Quickbooks
- Excel
- Word
- WordPerfect
- Office 365
- Outlook
- GroupWise
- Smokeball
- Timeslips
- Needles
- iManage
- Carpe Diem
- HR-Perspective
- AttendView
References
Provided upon request
Professional Organizations
Association of Legal Administrators, Member
Timeline
Office & Billing Administrator, HR Manager
Henry Oddo Austin & Fletcher, P.C.
07.2011 - Current
Firm Administrator
John M. Cox & Associates, P.C.
05.2005 - 03.2010
Office Administrator
Brown McCarroll, L.L.P. (n/k/a Husch Blackwell)
11.2003 - 11.2004
Admin. Assistant, HR & Recruiting Coordinator
Brown McCarroll, L.L.P. (n/k/a Husch Blackwell)
10.1999 - 11.2003
Recruiting Coordinator, Administrative Assistant and Legal Secretary
Brown McCarroll, L.L.P. (n/k/a Husch Blackwell)
08.1992 - 06.1998