Donna Scurlock

• Serves as the initial A/R contact person for external and internal customers regarding Business to Business A/R collections, problems, and questions.
• Maintain accuracy, integrity, and completion of the A/R portfolio by resolving invoice disputes and collecting past due balances.
• Consistently demonstrates ability to collect all accounts.
• Establishes a good working relationship with customer and sales team.
• Maintains a high service level in a professional, courteous, and businesslike manner.
• Recommending suspension of open account terms or placement in collections on accounts with unsatisfactory payment records.
• Effectively achieve individual and department objectives and goals as set forth as periodic intervals.

• Run databases for custom invoices and reports.
• Responsible for printing TComs invoices for presentation to the customer.
• Maintain accuracy, integrity and completion of the custom customer lead sheets and profile.
• Timely submission of invoices into customer's web-based portals.
• Consistently demonstrated ability to meet deadlines of assigned accounts.

Conducted multiple tasks throughout the week:

• Admin Asst: Make appointments for meetings and interviews for the President and Vice President. Oversee the office staff. Maintain the day to day office responsibilities. Manage office supply inventory and purchase new supplies.
• HR: Orientation and new hire paperwork. Record and track absence and vacation for all employees. Record time cards. Assist with coordination of employee events and luncheons. Update the Employee Handbook and new procedures policies. Ability to keep information organized and confidential.
• AP & AR: Prepare and enter invoices for payment. Called on accounts that were past due. Handled petty cash.