Donna Shemwell
Las Vegas,NV
Summary
Energetic and personable professional with a creative edge and a proven ability to thrive in fast-paced, guest-focused environments. Known for delivering standout service, anticipating guest needs, and maintaining a polished, high-energy presence. Former piercing artist with strong attention to detail, people skills, and comfort in alternative and nightlife settings. Skilled in conflict resolution and staying calm under pressure to ensure smooth, positive guest experiences. Eager to bring a vibrant, professional vibe to Las Vegas nightlife while delivering top-tier hospitality and unforgettable moments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Body Piercer
19XX Studio
Safford, AZ
06.2021 - 01.2023
- Trained apprentice piercers on proper techniques and safety protocols, fostering a supportive learning environment.
- Consistently maintained compliance with all local health regulations while performing professional body piercings at the highest standard of cleanliness.
- Assisted in the selection and ordering of high-quality jewelry inventory, ensuring access to an extensive range of options for clients.
- Managed appointment scheduling efficiently while accommodating walk-ins when possible to maximize daily revenue generation.
- Monitored inventory levels of supplies such as needles, gloves, disinfectants, ensuring that we never ran out during peak hours or busy seasons.
- Developed strong rapport with clients through clear communication and a friendly demeanor, building a loyal customer base.
Meat Department Clerk
Safeway
Safford, AZ
08.2019 - 03.2020
- Packaged meat products securely using appropriate wrapping materials to ensure freshness during transport home from store by customers.
- Wrapped, weighed and filled product with efficiency to manage high volume of customers.
- Followed proper safety, handling, and cross-contamination procedures.
- Handled customer concerns or complaints with professionalism and care, reinforcing a positive company image and cultivating long-term relationships.
- Trained new staff members on proper sanitation procedures, cutting techniques, and customer service skills, resulting in an efficient and cohesive team environment.
Education
High School Diploma -
Mt. Graham High School
Safford, AZ2020
Skills
- Excellent verbal communication
- High-energy, friendly demeanor
- Ability to engage guests and upsell services
- Conflict resolution and de-escalation
- Fast-paced multitasking
- Attention to detail
- Time management under pressure
- Ability to prioritize during busy rushed
- Basic drink knowledge (cocktails, spirits, beer)
- Handling cash and tips accurately
- Crowd awareness and security-conscious
- Ability to stand/walk for long hours
Certification
Health card, TAM card
Timeline
Body Piercer
19XX Studio
06.2021 - 01.2023
Meat Department Clerk
Safeway
08.2019 - 03.2020
High School Diploma -
Mt. Graham High School