Diligent [Desired Position] with background in providing exceptional customer service and administrative support. Adept at managing client relationships and facilitating smooth transactions. Demonstrated ability in problem-solving and effective communication.
Overview
11
11
years of professional experience
Work History
Associate Agent
Insurance Consulting Services, LLC
04.2018 - Current
Coordinated promotions to drive sales and increase customer base.
Proactively identified areas for business growth by researching emerging trends in targeted markets.
Implemented innovative marketing strategies to increase visibility of listed properties on various platforms.
Maximized sales opportunities by cross-selling and upselling various insurance products and services.
Enhanced client education by delivering informative presentations on insurance topics such as coverage options, risk management strategies, and claims processes.
Conducted comprehensive policy reviews to ensure clients were adequately protected against potential risks.
Insurance Agent
The Cannady Agency
02.2018 - 04.2018
Built strong relationships with clients through consistent communication and excellent customer service.
Responded to customer calls swiftly to resolve issues and answer questions.
Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
Maintained high standards of customer service by building relationships with clients.
Tag and Title Clerk
Rick Hendrick Toyota
02.2015 - 03.2018
Communicated with customers to resolve common title issues.
Prepared tax and title documents to submit legal transfer work to DMV.
Used Xerox machines and reader and printer machines to make, file, and distribute copies of recorded documents.
Contacted [State] Motor Vehicle Department to determine status of pending titles.
Provided prompt resolutions to customer inquiries or concerns, contributing to an improved reputation for excellent service.